Comments from our Patrons
Category: - Business With Us
February 05, 2020
It has been delivered and my son and daughter-in-law love it! It was well worth the wait. Thank you for quality workmanship and stellar customer service. We’ll keep you in mind for any future furniture needs.
Sincerely,
P. F.Seattle, Washington
February 04, 2020
Hi Gary,
Just wanted to let you know that the rocker has been delivered without a hitch.
This chair is truly impressive. It looks so beautiful and feels so comfortable and well made. And what I didn't expect is that it smells really good, too.
Thank you for such prompt, fantastic service and construction of such a quality heirloom. If you do this sort of thing... can you please let your staff know that we appreciate how much obvious care and craftsmanship went into this rocking chair for a faceless yet appreciative customer?
Have a great day,
H.Seattle, Washington
January 20, 2020
Gary,
I ordered one of your walnut rockers as a present for my wife for her 60th birthday. She's wanted a rocking chair for quite some time to rock our grandchildren. I can't tell you how happy she is with the chair.
It's more beautiful than I imagined and is extremely comfortable. Our 5'3" daughter and 6'2" son-in-law were there and we all tried it out. I don't know how you did it but everyone who sat in the chair felt it was designed for them. My wife also commented on how 'soft' the wood is because it's so smooth. Never thought I would hear wood described as soft. It's really hard to walk past the chair and not sit down in it and relax for a while.
The service you provide is also top notch and something I really appreciate. You and Austin were very responsive, even though it was during the Christmas holiday. There was great communication throughout the ordering and shipping process. Even Mainfreight, the company you use to ship the chair, provided outstanding service.
It was really a pleasure doing business with your company. Please provide thanks to everyone!
Regards,
C.San Jose, California
November 12, 2019
The photos did not prepare me for how good this chair looks and feels in real life. Stunning, exquisite. Everything is first rate, from the immaculate packing and shipping to the museum-quality chair (it really is art). Those things would be meaningless, though, if it wasn’t comfortable and sturdy, you know, like good furniture. It is. (Cherry was a good choice, too; warm & friendly like a Golden Retriever.)
All in all, some very fine work from the people at Gary Weeks!
Thank you,
B.New York, New York
October 30, 2019
Hi Autumn,
The chairs were delivered yesterday - and my wife called me upon delivery and was totally delighted! I saw them last night, and we are both very pleased with our decision to work with you. The chairs are just spectacular, and we can't wait to show them off this holiday season (along with our amazing rocker!).Thank you and everyone at Gary Weeks & Company for your craftsmanship and diligence. Every step of the process from ordering to delivery was handled perfectly, and your products - they are truly special pieces of art - and great furniture! You should all be proud of your work, and of the way your company does business.
Thank you and best regards,
G. N.Woodcliffe Lake, New Jersey
October 26, 2019
The table, chairs and bench are beautiful and perfect in the space. We are truly pleased and admire them daily. I think A. got tired of just looking and encouraged me one night- “Come on, Mom! Let’s break this new table in!” We’ve been using it since for eating, homework and all sorts of other things. Please thank everyone there for us.
Be the way, your delivery folks showed utmost care and courtesy.
Best wishes to all, J. S.Sacramento, California
September 03, 2019
Dear Gary,
We love the chair, the packaging, and service. We are already working on designing a table for you to make.
C. L.
Concord, Massachusetts
August 10, 2019
Hi Gary,
I did receive the rocking chair, just when you said it would come. And the delivery person was very pleasant and helpful. I rock in it almost every evening. It is my "let it be" chair.
It seems each time I sit in it I find something else to like about it. Just the other night I discovered if I turn a little and hang one leg over the arm I can use the edge of the back support slats and the rocking motion to massage my back. Aaah. I don't have any problems with my tailbone resting on the seat, which is a nice surprise. I especially like that the slats in the back leave a spot for my spine right in the middle, that there's room for me to tuck my feet underneath, and that it rocks pretty far without ever feeling unstable. And it's absolutely beautiful.
I almost hate to give any non-positive feedback, because it might make you think I enjoy my chair less or expect you to do anything about this stuff. But you seem like you might appreciate it... So this is just for your information; no need to respond.
- The bottom of the shipping box was very dirty - that black greasy dirt that sticks to things. If I had carpet instead of hardwood floors I would probably have had to clean the carpet afterwards.
- I find that resting my arms on the arm rests isn't all that comfortable. I'm not sure why. They feel a little too high and far away from my body. I am about average height for a woman (5'-7") but I think I have long arms for my height. And I'm on the slender side. In fact it's more comfortable for me to tuck my elbows through the back of the chair and put my hands on the seat next to my behind.
Last night my good friend M. came over and spent some time in the rocking chair. She's had a difficult few weeks and she really seemed to find the rocking chair soothing. She also thought it was beautiful.
Thank you for building such a functional and beautiful piece! It is a joy to have it in my life.
Thanks,
C.D.
Portland, Oregon
July 31, 2019
I received my cherry rocking chair in perfect condition on July 24. It’s safely situated in my home and I absolutely love the chair. You have created a truly beautiful chair, elegant in its simplicity and quite graceful in appearance. I am delighted to have this hand-crafted rocker in my home. It is remarkably comfortable, and I look forward to many years of pleasurable use. So happy with it!
By the way, the packaging was amazing, perfect for making sure the rocker was not damaged.
Please give my thanks to the artisans who so lovingly created my lifetime chair.J.G.
Lake Havasu, Arizona
July 29, 2019
Thanks for the follow-up. The chair was delivered on schedule and the shipper was extra helpful.
I love the chair and am sitting in it now as I write this. It’s in our sunroom.
-M.K.
Greenland, New Hampshire
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