Comments from Our Patrons

Category: Business With Us - Service

August 05, 2020

August 5. 2020

Howdy Gary,

Hoping all is well. Here’s my take on the rocker.

My solid cherry rocking chair arrived recently. Virtus Propter Se - Excellence or virtue for it’s own sake ! This is an art object of stunning beauty. Transcendental hand craft. Seemingly impossible? Except: there it is.

I’m a retired master carpenter living in a cabin in central Alaska. A custom rocker has been a long time desire. I’m a minimalist so I had to think carefully if this was the material possession to add to my small cabin. I’ve had a lifelong pursuit of high skill levels in a number of areas : virtuoso classical piano studies, degrees in classical piano and philosophy, 40 years of carpentry and woodworking, serious reading, long distance paddling, skiing, and backpacking, subsistence hunting and fishing, building a homestead, etc. I say all that to say - I’m a bit of a fanatic when it comes to skill and excellence! It takes a great deal to turn my head. My head has been turned. I’ve carefully scrutinized the rocker. It’s as close to perfection as any piece I’ve seen. Kind of spooky actually. The closest I’ve seen is a master wooden boat builder I knew when I lived in the Alaskan coastal village of Haines.

Gary,family and the entire group are extremely easy to work with. And lastly, although not cheap, the chair is very reasonably priced. Frankly, I don’t know how a product of this quality can be made for the price?

I’m already thinking I might need a straight chair at some point!

M. T.

Fairbanks, Alaska
August 05, 2020

April 29, 2020

Hi Garry & Team,

The Rocker arrived today and is beautiful. He LOVES it Very happy customers :)

You guys were great to deal with. Kept the communication open and it was a lovely experience- thank you

L. & Birthday Boy R.
PS our little neighbours are have a great time with the shipping box- new fort!

Ottawa, Ontario, Canada
April 29, 2020

March 26, 2020

A Facebook Review

“This is a magnificent piece of furniture--finely crafted, smooth, comfortable. It's a joy to sit in this rocker. Ours was shipped right away, and Gary was in touch regularly to make sure we had shipping details and were satisfied with our purchase. You need a Weeks Rocker!”

A. L.

Lexington, Massachusetts
March 26, 2020

March 25, 2020

Hello! I am sitting in my newly delivered rocking chair and I could not be happier. Perfect! Thank you for the wonderful craftsmanship and the terrific service.

J.

Wellfleet, Massachusetts
March 25, 2020

February 19, 2020

Garry Weeks and Co. –

The walnut rocker arrived in beautiful condition. Loving it. Thanks for all of the great work, care in packing, and great communication during the process.

Best
J_

Arcata, California
February 19, 2020

February 05, 2020

It has been delivered and my son and daughter-in-law love it! It was well worth the wait. Thank you for quality workmanship and stellar customer service. We’ll keep you in mind for any future furniture needs.

Sincerely,
P. F.

Seattle, Washington
February 05, 2020

February 04, 2020

Hi Gary,

Just wanted to let you know that the rocker has been delivered without a hitch.

This chair is truly impressive. It looks so beautiful and feels so comfortable and well made. And what I didn't expect is that it smells really good, too.

Thank you for such prompt, fantastic service and construction of such a quality heirloom. If you do this sort of thing... can you please let your staff know that we appreciate how much obvious care and craftsmanship went into this rocking chair for a faceless yet appreciative customer?

Have a great day,
H.

Seattle, Washington
February 04, 2020

January 20, 2020

Gary,

I ordered one of your walnut rockers as a present for my wife for her 60th birthday. She's wanted a rocking chair for quite some time to rock our grandchildren. I can't tell you how happy she is with the chair.

It's more beautiful than I imagined and is extremely comfortable. Our 5'3" daughter and 6'2" son-in-law were there and we all tried it out. I don't know how you did it but everyone who sat in the chair felt it was designed for them. My wife also commented on how 'soft' the wood is because it's so smooth. Never thought I would hear wood described as soft. It's really hard to walk past the chair and not sit down in it and relax for a while.

The service you provide is also top notch and something I really appreciate. You and Austin were very responsive, even though it was during the Christmas holiday. There was great communication throughout the ordering and shipping process. Even Mainfreight, the company you use to ship the chair, provided outstanding service.

It was really a pleasure doing business with your company. Please provide thanks to everyone!

Regards,
C.

San Jose, California
January 20, 2020

October 30, 2019

Hi Autumn,

The chairs were delivered yesterday - and my wife called me upon delivery and was totally delighted! I saw them last night, and we are both very pleased with our decision to work with you. The chairs are just spectacular, and we can't wait to show them off this holiday season (along with our amazing rocker!).

Thank you and everyone at Gary Weeks & Company for your craftsmanship and diligence. Every step of the process from ordering to delivery was handled perfectly, and your products - they are truly special pieces of art - and great furniture! You should all be proud of your work, and of the way your company does business.

Thank you and best regards,
G. N.

Woodcliffe Lake, New Jersey
October 30, 2019

September 03, 2019

Dear Gary,

We love the chair, the packaging, and service. We are already working on designing a table for you to make.

C. L.

Concord, Massachusetts
September 03, 2019

1 / 15 pages