Comments from Our Patrons
Category: Business With Us - Service
April 13, 2023
The chair arrived safely. It's beautiful - and my wife and I took turns last night enjoying it!
Thanks so much for creating a beautiful piece for us, for the good customer service and supervised shipping experience. It was all just great.
March 02, 2023
I found Gary Weeks company on the internet. My sister lives in Houston and I wanted to see this chair so badly, I flew from Seattle to Houston and then we took a little weekend trip to Wimberley, TX. While I felt very comfortable that I could return the chair if I didn’t like it, a trip to see my sister seemed like a fun idea.
I’m so glad I went. I met Gary’s son Austin and a couple other members of their team. They were all very delightful and showed me their shop. They showed me the wood they use and how they put the chairs together. While eating at a restaurant in Wimberley, I saw a rocking chair and could tell it had been made in their shop. The chair in the restaurant was over 10 years old.
When you sit in the rocker, you just want to stroke the wood, it’s that soft. The chair is very comfortable. It fits both my husband and myself. I have a piece of functional art.
Also, the chair was shipped beautifully and I was apprised of when it would be delivered. The entire transaction was seamless from start to finish.
Don’t hesitate to purchase from this small, local company.”
Gary ...I hope [this] helps and I love my chair!!
February 24, 2023
Thanks for your note. We are loving our rocker. I am sitting in it now, looking out on C. Mtn.…
Thanks again for your amazing craftsmanship and service.
Cass, West Virginia
February 21, 2023
Thanks for getting back with me Gary, I appreciate it.
Just a note regarding the rocker and your company. I was really anticipating the arrival of the rocker and even though I had seen photos a number of times on your website I was blown away when I opened the box. Wow, the rocker is a true piece of “functional” art and you and your crew clearly take great pride in your work. To say I’m disappointed to have to return the rocker is an understatement. I appreciate you taking a chance on me and your no-nonsense return policy. I’m sure you receive very few pieces of your furniture back. I’ll spread the word about your fine furniture!
Take care Gary,
January 20, 2023
Hi Austin - just a quick update to say the rocking chair has arrived and I love it! All went smoothly with the delivery as planned. The chair itself was lighter than I'd expected, and once we had it out of the crate it was easy to transport up to my suite. I also appreciate that most of your your shipping material can be recycled.
Thank you for making this beautiful and comfortable chair. The quality of the wood and the workmanship is impeccable. Thank you also for your support throughout the process of cross-border shipping.
With very best wishes,
Vancouver, British Columbia
November 24, 2022
Nov 24, 2022
Gary and co....THANKS.
Having gone thru several local high end stores sitting in all they had that looked as if I could tolerate it in the house, when I first
sat in my new cherry rocker, so scant and unbulky and beautiful....amazing. And yes, last nite after couple hours on that beautiful
hardwood my bony bottom was beginning to want some pad… Anyway, you have my gratitude and admiration in full. What a joy to deal with
a craftsman and his family. Am a retired eng. and kinda putter around wood lover and builder of my simple oak desk now holding my laptop.
Believe I can fully appreciate the skill, love and care that went into every aspect, not the least of which is your incredible box and packing.
The only chair I considered at the high end store was a stressless from Sweden or Denmark. It cost 500 more than my chair from you. I asked
the very nice saleswoman "is this like the car dealer, when I leave the shop with the chair there is no option to return? She said that is correct" I said "why
would I risk nearly 3000 to try that??
Anyway, am interested in your pad you are working on, because I KNOW it will work with your chairs....you are that kind of guy.
ps Son visiting here is a structural engineer. He is very impressed, and found it comfy
Best, and have a blessed Thanksgiving
November 04, 2022
I’m so glad you got the check! And yes, I received the stool yesterday. It’s absolutely beautiful paired with the rocker, of course—I’ve attached a picture. I also included a photo that hangs on the wall behind it—it’s of the rocker with me and my daughter, for whose birth the rocker was a gift back in 2003. She’s in college now!
Thanks again for such quality work, and wonderful customer service. I hope to work with you again in the future.
Brooktondale, New York
October 03, 2022
Austin,I’m truly sorry for not sending my appreciation for all the beautiful chairs, and going the extra miles in making everything special for the recipients. Everyone was deeply pleased and awed by your workmanship.
Thank you from the bottom of my heart for every moment you spent making these special! Also, please send my gratitude to your father who gave so many years and hours in preparing the way for our special gifts. We are all thankful to both of you.
July 19, 2022
Both rockers were received. They were sent to two colleagues who retired and both were very pleased with the quality and thoughtfulness of the gift.
This is the second time I have placed an order with you and once again your communication and craftsmanship was outstanding!
June 22, 2022
So far we are very pleased with chair. So pleased I think another one is in our near future! We really enjoyed meeting Autumn and you and touring your shop. Everything and everyone is first class. We’ll stay in touch. Thank you for the nice note, as well.
All the best,
C. and E.
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