Comments from Our Patrons

Category: Business With Us - Shipping

December 23, 2020

Chair arrived today on time for Christmas. It is gorgeous and I even liked the box decoration. Thank you for building such a beautiful chair and getting it here in a timely fashion, J.

Newton, Massachusetts
December 23, 2020

December 23, 2020

Thank you for your note..My rocker is very comfortable and I am delighted with it !!

Mine is in cherry wood, so wanted to confirm with you that the wood will darken over time?

If so, then that will be great.

Also, I was blown away when I saw this painting on top of the shipping box !! Please see the photo I took of it below…Very thoughtful and very well done – what a beautiful surprise !!

Thank you again!
W

Salt Lake City, Utah
December 23, 2020

December 21, 2020

Hello Gary,

I actually received the delivery on Saturday. Thanks for checking. Everything went well with the delivery. The chair is absolutely beautiful and my wife loves it (and my three year old son loves the box it came in and appreciates the added artwork).

Thank you for an easy and smooth transaction process. Happy holidays to you and your family.

Best,
B.

St. James, New York
December 21, 2020

December 10, 2020

Hello Gary
The rocker made it home this morning.
It was packaged very well!
A huge thank you for helping this dream come true. Please let everyone who had a hand in creating this magnificent rocker know how pleased and grateful I am.
With Sincere thanks and a salute for excellent craftsmanship.

Yours truly,
E.

Eatonville, Washington
December 10, 2020

November 24, 2020

Gary,

The rocker was delivered a few minutes ago, in fine shape. The driver was very courteous and helped me unbox it (after I helped him carry it in to the house). I am so pleased with this addition to my living room!

Best wishes for a Happy Thanksgiving, and all the holidays to come.

Sincerely,
H.

Denton, Texas
November 24, 2020

October 29, 2020

Hello,

Just a quick note that my rocker arrived today without any shipping damage.

First impression: Awesome!

Thank you,
D.S.

Jacksonville Beach, Florida
October 29, 2020

October 16, 2020

Gary,

The chair and footstool arrived yesterday and I think I'm in heaven -- haven't sat on the sofa once since it arrived!

The delivery company, XPO Logistics, was wonderful. Per your instructions, they called Monday to set up a delivery time window. Check the box for damage? It looked as if it had just been loaded on the truck, not a mark or speck of dirt anywhere. We have a steep driveway and the driver had to park up on the street. He kindly offered to unpack the chair and take away the box. Then he insisted on not only carrying it in, but completely helped me unwrap it:

I asked B. to try it and he couldn't imagine putting his feet up that high on a footstool until he did so. He was amazed at the back support...

I will not only use the chair but treasure it!

Thanks again,
P.

Tucson, Arizona
October 16, 2020

September 06, 2020

The footstool arrived this afternoon! T. was stunned, and so very happy to have it! He put it into immediate use as he was already sitting in the rocker. So comfortable!! It also looks absolutely wonderful with the rocker. We are both thrilled! So very grateful that you were able to fill my order in such a timely manner and managed to have the new footstool delivered in time for his birthday.

With appreciation,
K.

Wilson, New York
September 06, 2020

April 29, 2020

Hi Garry & Team,

The Rocker arrived today and is beautiful. He LOVES it Very happy customers :)

You guys were great to deal with. Kept the communication open and it was a lovely experience- thank you

L. & Birthday Boy R.
PS our little neighbours are have a great time with the shipping box- new fort!

Ottawa, Ontario, Canada
April 29, 2020

March 24, 2020

Gary,

The chair was delivered today, in perfect condition, with the stool nestled inside. Great job packing the chair! And the cardboard we'll use as weed barrier under pine straw. The cardboard ought to work for years. It's good and thick.

We have a pair again, at last. And in time for our golden years. One delightful note is the degree that cherry darkens over time. Our old chair is 20 years darker. I know cherry does that, but will the new chair ever catch up--that is, does the darkening slow down? And may we both live to 90 to find out. For now, we have his and her chairs, with hers of course being the one I didn't destroy and replace.

A bow and hat tip to you and all your crew! Very, very well done! Y'all give life to these chairs--make them characters in our story. And that's rare, indeed.

Thank you so much.

J. A.
One more thing. The use of grain is masterful. I just love it.

Apalachiola, Florida
March 24, 2020

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