Comments from our Patrons
Category: Business With Us - Shipping
October 31, 2023
Hello, everyone! Our cherry rocker arrived today with approximately $500 worth of cardboard, tape and foam. It is beautiful. It must have taken as long to wrap it as it did to make it! Thanks for taking such good care of us. We sing your praises.
April 13, 2023
The chair arrived safely. It's beautiful - and my wife and I took turns last night enjoying it!
Thanks so much for creating a beautiful piece for us, for the good customer service and supervised shipping experience. It was all just great.
March 02, 2023
I found Gary Weeks company on the internet. My sister lives in Houston and I wanted to see this chair so badly, I flew from Seattle to Houston and then we took a little weekend trip to Wimberley, TX. While I felt very comfortable that I could return the chair if I didn’t like it, a trip to see my sister seemed like a fun idea.
I’m so glad I went. I met Gary’s son Austin and a couple other members of their team. They were all very delightful and showed me their shop. They showed me the wood they use and how they put the chairs together. While eating at a restaurant in Wimberley, I saw a rocking chair and could tell it had been made in their shop. The chair in the restaurant was over 10 years old.
When you sit in the rocker, you just want to stroke the wood, it’s that soft. The chair is very comfortable. It fits both my husband and myself. I have a piece of functional art.
Also, the chair was shipped beautifully and I was apprised of when it would be delivered. The entire transaction was seamless from start to finish.
Don’t hesitate to purchase from this small, local company.”
Gary ...I hope [this] helps and I love my chair!!
February 21, 2023
Thanks for getting back with me Gary, I appreciate it.
Just a note regarding the rocker and your company. I was really anticipating the arrival of the rocker and even though I had seen photos a number of times on your website I was blown away when I opened the box. Wow, the rocker is a true piece of “functional” art and you and your crew clearly take great pride in your work. To say I’m disappointed to have to return the rocker is an understatement. I appreciate you taking a chance on me and your no-nonsense return policy. I’m sure you receive very few pieces of your furniture back. I’ll spread the word about your fine furniture!
Take care Gary,
January 20, 2023
Hi Austin - just a quick update to say the rocking chair has arrived and I love it! All went smoothly with the delivery as planned. The chair itself was lighter than I'd expected, and once we had it out of the crate it was easy to transport up to my suite. I also appreciate that most of your your shipping material can be recycled.
Thank you for making this beautiful and comfortable chair. The quality of the wood and the workmanship is impeccable. Thank you also for your support throughout the process of cross-border shipping.
With very best wishes,
Vancouver, British Columbia
November 24, 2022
Nov 24, 2022
Gary and co....THANKS.
Having gone thru several local high end stores sitting in all they had that looked as if I could tolerate it in the house, when I first
sat in my new cherry rocker, so scant and unbulky and beautiful....amazing. And yes, last nite after couple hours on that beautiful
hardwood my bony bottom was beginning to want some pad… Anyway, you have my gratitude and admiration in full. What a joy to deal with
a craftsman and his family. Am a retired eng. and kinda putter around wood lover and builder of my simple oak desk now holding my laptop.
Believe I can fully appreciate the skill, love and care that went into every aspect, not the least of which is your incredible box and packing.
The only chair I considered at the high end store was a stressless from Sweden or Denmark. It cost 500 more than my chair from you. I asked
the very nice saleswoman "is this like the car dealer, when I leave the shop with the chair there is no option to return? She said that is correct" I said "why
would I risk nearly 3000 to try that??
Anyway, am interested in your pad you are working on, because I KNOW it will work with your chairs....you are that kind of guy.
ps Son visiting here is a structural engineer. He is very impressed, and found it comfy
Best, and have a blessed Thanksgiving
July 17, 2022
Dear Mr. Weeks,
Yes, the chair arrived safely a little more than a week ago. I was surprised how light it was and how sturdy. It is beautiful and perfect for the setting in our chapel.
I am very grateful for your craftsmanship and for you allowing me to request the changes to the length of the arms.
Arroyo Grande, California
February 17, 2022
Dear Gary and Austin,
Well, it seems like an eternity, but today was finally the day. The rocker arrived a bit tired from its travels, but no worse for wear - ...
It is truly a thing of beauty. I'm particularly enamored with the figure in the back splats.
Thank you both for the amazing work that you continue to do, and thanks especially for putting up with all the hassle of shipping this treasure so far from home.
Sincerest and kindest regards,
Morettes, Parana, Brazil
January 21, 2022
The Rocker arrived this morning. It appears that it showed delivery on the AIT site, but that was delivery to a subsequent Carrier. It arrived today without damage. My wife’s response was IT’s FABULOUS! Thank you for this work of art. I have enjoyed doing business with you and keep up the good work.
Fayetteville, North Carolina
January 20, 2022
My wife was quite surprised when she received the rocker and as you would probably expect, my wife loves it. The shape is perfect along with the woodwork. She was also amazed that while it fits her at 5’3” is also fits me at 6’1”. I’m not sure how you accomplished that because we’ve never found a rocker that both of us like. At present, she plans to share it with me. We’ll see how that works out!
From my perspective, I was amazed at the care you took in sending the rocker. It could have been picked up at your factory from the looks of the packaging right off the truck. Upon opening the box, I was exceptionally pleased with the care you took in making sure the rocker would have not even a scratch upon arrival. Your rocker is the best packaged item I’ve ever bought.
Thanks for all your help to make our 50th anniversary a special day for both of us.
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