Comments from Our Patrons

Category: Business With Us - Shipping

November 24, 2022

Nov 24, 2022

Gary and co....THANKS.
Having gone thru several local high end stores sitting in all they had that looked as if I could tolerate it in the house, when I first
sat in my new cherry rocker, so scant and unbulky and beautiful....amazing. And yes, last nite after couple hours on that beautiful
hardwood my bony bottom was beginning to want some pad… Anyway, you have my gratitude and admiration in full. What a joy to deal with
a craftsman and his family. Am a retired eng. and kinda putter around wood lover and builder of my simple oak desk now holding my laptop.
Believe I can fully appreciate the skill, love and care that went into every aspect, not the least of which is your incredible box and packing.

The only chair I considered at the high end store was a stressless from Sweden or Denmark. It cost 500 more than my chair from you. I asked
the very nice saleswoman "is this like the car dealer, when I leave the shop with the chair there is no option to return? She said that is correct" I said "why
would I risk nearly 3000 to try that??

Anyway, am interested in your pad you are working on, because I KNOW it will work with your chairs....you are that kind of guy.

ps Son visiting here is a structural engineer. He is very impressed, and found it comfy

Best, and have a blessed Thanksgiving

M.

Escondido, California

July 17, 2022

Dear Mr. Weeks,

Yes, the chair arrived safely a little more than a week ago. I was surprised how light it was and how sturdy. It is beautiful and perfect for the setting in our chapel.

I am very grateful for your craftsmanship and for you allowing me to request the changes to the length of the arms.

Gratefully,
J.

Arroyo Grande, California

February 17, 2022

Dear Gary and Austin,

Well, it seems like an eternity, but today was finally the day. The rocker arrived a bit tired from its travels, but no worse for wear - ...

It is truly a thing of beauty. I'm particularly enamored with the figure in the back splats.

Thank you both for the amazing work that you continue to do, and thanks especially for putting up with all the hassle of shipping this treasure so far from home.

Sincerest and kindest regards,
C.

Morettes, Parana, Brazil

January 21, 2022

Mr. Weeks:

The Rocker arrived this morning. It appears that it showed delivery on the AIT site, but that was delivery to a subsequent Carrier. It arrived today without damage. My wife’s response was IT’s FABULOUS! Thank you for this work of art. I have enjoyed doing business with you and keep up the good work.

R…

Fayetteville, North Carolina

January 20, 2022

Hi Gary,

My wife was quite surprised when she received the rocker and as you would probably expect, my wife loves it. The shape is perfect along with the woodwork. She was also amazed that while it fits her at 5’3” is also fits me at 6’1”. I’m not sure how you accomplished that because we’ve never found a rocker that both of us like. At present, she plans to share it with me. We’ll see how that works out!

From my perspective, I was amazed at the care you took in sending the rocker. It could have been picked up at your factory from the looks of the packaging right off the truck. Upon opening the box, I was exceptionally pleased with the care you took in making sure the rocker would have not even a scratch upon arrival. Your rocker is the best packaged item I’ve ever bought.

Thanks for all your help to make our 50th anniversary a special day for both of us.

J

McGaheysville, Virginia

September 02, 2021

Dear Weeks Family

The Weeks Rocker was delivered around 3:00 by a courteous and helpful driver. We sent the box back for reuse—clever packaging.

The chair is beautiful, perfectly finished, comfortable for everyone that has tried it and looks great in our living room plus L. and I both love how it feels to sit in it. It is miraculous that something so durable can be so comfortable.

Thank you for your years of research, your fine woodcraft and beautiful finish.
L. and D.

Aspen, Colorado

August 11, 2021

The rocker arrived safe and whole. The box had a fairly large hole punched on the side so we were a little worried. Once the rocker was out and totally exposed we fell in love immediately. The rocker craftsmanship is amazing and beyond our expectation. Even the freight company representative commented on the workmanship. Thanks so much for the support, it is now part of the family lore.
D.

Orangevale, California

May 27, 2021

Wow, the rocker arrived as promised. The shipping container was fully intact with no signs of being mishandled. After unpacking, the chair was in perfect condition, and beautiful as ever. My mom cried tears of gratitude, and rocked in it with the smile of a happy child on her face. The fit is perfect and the craftsmanship is outstanding. I am sincerely filled with gratitude for the joy that you all have brought to our hearts by creating such a wonderful piece of art that we will enjoy and keep in our family for years to come.

Thank you all once again.
D. B.

Oxnard, California

May 03, 2021

Gary and Team:

Yes, the rockers and footstool arrived in excellent condition last week. We appreciated the packaging design and how well protected they were during shipment.

And, I must say, the design, craftsmanship, and comfort of the rockers is unparalleled. I keep looking at the joinery, the curves, the grain — and I continue to find things that amaze me (especially as a woodworking enthusiast). I continue to run my hands along the edges, and find these complex curves and shapes that are so pleasing to the hand, and the eye. And, to top it off, it’s a real test to see two rockers side by side, and admire the repeatability of your work. We absolutely love them.

In addition, your customer experience has been excellent. From ordering, to payment, to delivery, to followup, and all of the communication along the way. That stuff is not easy to do well, and it is obvious that you put a priority on getting these right. Thank you.

Regards, and thanks again for the fine work.
C.

Soquel, California

April 29, 2021

I just walked upstairs, again, and the first thing I now see is your chair ... an amazingly beautiful work of art that is equally comfortable ... sweet.

I must also mention, your shipping carton/technique was perfection.

The whole process, from ordering to first rocking, was seamless. Thank you!

Warm regards,
J.

Mahtomedi, Minnesota

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