Comments from our Patrons

Category: Business With Us - Shipping

April 19, 2024

Dear “All who make this possible”
We just received our second shipment of dining room chairs, the first shipment being about a year ago. They are wonderful, along with the maple rocker we purchased last year.
My thanks and appreciation are directed at all involved in making such consistently beautiful creations. I speak as a retired farmer who knows the challenges of running a business as well as a beginning woodworker who know the challenges making something that I a proud to have in my house that has no screws holding it together!
Here is a list of my thanks, please let all the ones who had a part in the process know of my love for the excellence of their work.
Design beauty, flowing lines strength functionality
Wood storage all the difficulty involved
Wood selection and cutting for best appearance
The Shop, machines buildings maintained, and safety dust control
Consistency in parts matching
Skills at band saw, courage at table saw
Joinery amazing shoulder and dowel work
Gluing never a crack
Finish sanding and coats of finish, spotless
Care in handling, a ding at the end ruins a lot of work, as I know!
Culture of excellence requires skilled management and dedicated employees
Family continuity a tribute to family dynamics
Packaging
Great office correspondence
I feel love in your work.
I know I have missed someone, I apologize for that.
How we do what we do really does matter.

Yours,
L. B.

Ulster, Pennsylvania

October 31, 2023

Hello, everyone! Our cherry rocker arrived today with approximately $500 worth of cardboard, tape and foam. It is beautiful. It must have taken as long to wrap it as it did to make it! Thanks for taking such good care of us. We sing your praises.
J.

Fridley, Minnesota

April 13, 2023

The chair arrived safely. It's beautiful - and my wife and I took turns last night enjoying it!

Thanks so much for creating a beautiful piece for us, for the good customer service and supervised shipping experience. It was all just great.

~P.
Live Generously

Newburyport, Massachusetts

March 02, 2023

I found Gary Weeks company on the internet. My sister lives in Houston and I wanted to see this chair so badly, I flew from Seattle to Houston and then we took a little weekend trip to Wimberley, TX. While I felt very comfortable that I could return the chair if I didn’t like it, a trip to see my sister seemed like a fun idea.

I’m so glad I went. I met Gary’s son Austin and a couple other members of their team. They were all very delightful and showed me their shop. They showed me the wood they use and how they put the chairs together. While eating at a restaurant in Wimberley, I saw a rocking chair and could tell it had been made in their shop. The chair in the restaurant was over 10 years old.

When you sit in the rocker, you just want to stroke the wood, it’s that soft. The chair is very comfortable. It fits both my husband and myself. I have a piece of functional art.

Also, the chair was shipped beautifully and I was apprised of when it would be delivered. The entire transaction was seamless from start to finish.

Don’t hesitate to purchase from this small, local company.”

Gary ...I hope [this] helps and I love my chair!!
K.

Burien, Washington

February 21, 2023

Thanks for getting back with me Gary, I appreciate it.

Just a note regarding the rocker and your company. I was really anticipating the arrival of the rocker and even though I had seen photos a number of times on your website I was blown away when I opened the box. Wow, the rocker is a true piece of “functional” art and you and your crew clearly take great pride in your work. To say I’m disappointed to have to return the rocker is an understatement. I appreciate you taking a chance on me and your no-nonsense return policy. I’m sure you receive very few pieces of your furniture back. I’ll spread the word about your fine furniture!

Take care Gary,
J.

Stevensville, Montana

January 20, 2023

Hi Austin - just a quick update to say the rocking chair has arrived and I love it! All went smoothly with the delivery as planned. The chair itself was lighter than I'd expected, and once we had it out of the crate it was easy to transport up to my suite. I also appreciate that most of your your shipping material can be recycled.
Thank you for making this beautiful and comfortable chair. The quality of the wood and the workmanship is impeccable. Thank you also for your support throughout the process of cross-border shipping.
With very best wishes,
A.

Vancouver, British Columbia

November 24, 2022

Nov 24, 2022

Gary and co....THANKS.
Having gone thru several local high end stores sitting in all they had that looked as if I could tolerate it in the house, when I first
sat in my new cherry rocker, so scant and unbulky and beautiful....amazing. And yes, last nite after couple hours on that beautiful
hardwood my bony bottom was beginning to want some pad… Anyway, you have my gratitude and admiration in full. What a joy to deal with
a craftsman and his family. Am a retired eng. and kinda putter around wood lover and builder of my simple oak desk now holding my laptop.
Believe I can fully appreciate the skill, love and care that went into every aspect, not the least of which is your incredible box and packing.

The only chair I considered at the high end store was a stressless from Sweden or Denmark. It cost 500 more than my chair from you. I asked
the very nice saleswoman "is this like the car dealer, when I leave the shop with the chair there is no option to return? She said that is correct" I said "why
would I risk nearly 3000 to try that??

Anyway, am interested in your pad you are working on, because I KNOW it will work with your chairs....you are that kind of guy.

ps Son visiting here is a structural engineer. He is very impressed, and found it comfy

Best, and have a blessed Thanksgiving

M.

Escondido, California

July 17, 2022

Dear Mr. Weeks,

Yes, the chair arrived safely a little more than a week ago. I was surprised how light it was and how sturdy. It is beautiful and perfect for the setting in our chapel.

I am very grateful for your craftsmanship and for you allowing me to request the changes to the length of the arms.

Gratefully,
J.

Arroyo Grande, California

February 17, 2022

Dear Gary and Austin,

Well, it seems like an eternity, but today was finally the day. The rocker arrived a bit tired from its travels, but no worse for wear - ...

It is truly a thing of beauty. I'm particularly enamored with the figure in the back splats.

Thank you both for the amazing work that you continue to do, and thanks especially for putting up with all the hassle of shipping this treasure so far from home.

Sincerest and kindest regards,
C.

Morettes, Parana, Brazil

January 21, 2022

Mr. Weeks:

The Rocker arrived this morning. It appears that it showed delivery on the AIT site, but that was delivery to a subsequent Carrier. It arrived today without damage. My wife’s response was IT’s FABULOUS! Thank you for this work of art. I have enjoyed doing business with you and keep up the good work.

R…

Fayetteville, North Carolina

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