Comments from Our Patrons
Category: Business With Us - Shipping
May 27, 2021
Wow, the rocker arrived as promised. The shipping container was fully intact with no signs of being mishandled. After unpacking, the chair was in perfect condition, and beautiful as ever. My mom cried tears of gratitude, and rocked in it with the smile of a happy child on her face. The fit is perfect and the craftsmanship is outstanding. I am sincerely filled with gratitude for the joy that you all have brought to our hearts by creating such a wonderful piece of art that we will enjoy and keep in our family for years to come.
Thank you all once again.
May 03, 2021
Gary and Team:
Yes, the rockers and footstool arrived in excellent condition last week. We appreciated the packaging design and how well protected they were during shipment.
And, I must say, the design, craftsmanship, and comfort of the rockers is unparalleled. I keep looking at the joinery, the curves, the grain — and I continue to find things that amaze me (especially as a woodworking enthusiast). I continue to run my hands along the edges, and find these complex curves and shapes that are so pleasing to the hand, and the eye. And, to top it off, it’s a real test to see two rockers side by side, and admire the repeatability of your work. We absolutely love them.
In addition, your customer experience has been excellent. From ordering, to payment, to delivery, to followup, and all of the communication along the way. That stuff is not easy to do well, and it is obvious that you put a priority on getting these right. Thank you.
Regards, and thanks again for the fine work.
April 29, 2021
I just walked upstairs, again, and the first thing I now see is your chair ... an amazingly beautiful work of art that is equally comfortable ... sweet.
I must also mention, your shipping carton/technique was perfection.
The whole process, from ordering to first rocking, was seamless. Thank you!
March 17, 2021
When Forrest called I told him I was tickled to hear from him and he said that he had the world's most beautiful rocking chair on his truck for me. He was not lying! It is absolutely gorgeous! The grain is beautiful, the matching and alignment of the grain on separate pieces is amazing and the workmanship is beyond anything I've seen. Every day I find some detailed piece of craftsmanship that blows me away. If you can't tell, I LOVE the chair.
The one question I have is care and feeding for the chair. From the website it would appear the my rocker has an oil finish and not wanting to do anything that might detract from it's beauty I'd appreciate knowing what you would recommend to clean and treat it. [see: https://garyweeks.com/furniture/maintenance/]
Again, I love the rocker and dealing with everyone connected with it has been a pleasure. Thank you so much.
All the Best for you, your family and your workers,
March 16, 2021
...I have to admit I also meant to email you to let you know the rocker arrived safely and in perfect condition. ...I absolutely enjoy it and know I will spend a good portion of the second half of my life rocking away in it.
Many thanks to you and yours for delivering exactly what you said you would. I am thrilled.
Dunbarton, New Hampshire
March 14, 2021
Hi Gary and Autumn – the rocker, footstool and table arrived on Friday, March 5th.
I must say, the packing in the those containers was so secure. Everything arrived with our a scratch and shipping boxes showed no sign of being dropped or crushed.
Most importantly, the furniture is lovely and I do believe the rocker will be an heirloom in our family. Many thanks for the fine craftsmanship and good service. Please pass our thanks to your team in shop...
New York, New York
December 23, 2020
Thank you for your note..My rocker is very comfortable and I am delighted with it !!
Mine is in cherry wood, so wanted to confirm with you that the wood will darken over time?
If so, then that will be great.
Also, I was blown away when I saw this painting on top of the shipping box !! Please see the photo I took of it below…Very thoughtful and very well done – what a beautiful surprise !!
Thank you again!
Salt Lake City, Utah
December 23, 2020
Chair arrived today on time for Christmas. It is gorgeous and I even liked the box decoration. Thank you for building such a beautiful chair and getting it here in a timely fashion, J.
December 21, 2020
I actually received the delivery on Saturday. Thanks for checking. Everything went well with the delivery. The chair is absolutely beautiful and my wife loves it (and my three year old son loves the box it came in and appreciates the added artwork).
Thank you for an easy and smooth transaction process. Happy holidays to you and your family.
St. James, New York
December 10, 2020
The rocker made it home this morning.
It was packaged very well!
A huge thank you for helping this dream come true. Please let everyone who had a hand in creating this magnificent rocker know how pleased and grateful I am.
With Sincere thanks and a salute for excellent craftsmanship.
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