Comments from Our Patrons

Category: Business With Us - Service

February 19, 2020

Garry Weeks and Co. –

The walnut rocker arrived in beautiful condition. Loving it. Thanks for all of the great work, care in packing, and great communication during the process.

Best
J_

Arcata, California
February 19, 2020

February 05, 2020

It has been delivered and my son and daughter-in-law love it! It was well worth the wait. Thank you for quality workmanship and stellar customer service. We’ll keep you in mind for any future furniture needs.

Sincerely,
P. F.

Seattle, Washington
February 05, 2020

February 04, 2020

Hi Gary,

Just wanted to let you know that the rocker has been delivered without a hitch.

This chair is truly impressive. It looks so beautiful and feels so comfortable and well made. And what I didn't expect is that it smells really good, too.

Thank you for such prompt, fantastic service and construction of such a quality heirloom. If you do this sort of thing... can you please let your staff know that we appreciate how much obvious care and craftsmanship went into this rocking chair for a faceless yet appreciative customer?

Have a great day,
H.

Seattle, Washington
February 04, 2020

January 20, 2020

Gary,

I ordered one of your walnut rockers as a present for my wife for her 60th birthday. She's wanted a rocking chair for quite some time to rock our grandchildren. I can't tell you how happy she is with the chair.

It's more beautiful than I imagined and is extremely comfortable. Our 5'3" daughter and 6'2" son-in-law were there and we all tried it out. I don't know how you did it but everyone who sat in the chair felt it was designed for them. My wife also commented on how 'soft' the wood is because it's so smooth. Never thought I would hear wood described as soft. It's really hard to walk past the chair and not sit down in it and relax for a while.

The service you provide is also top notch and something I really appreciate. You and Austin were very responsive, even though it was during the Christmas holiday. There was great communication throughout the ordering and shipping process. Even Mainfreight, the company you use to ship the chair, provided outstanding service.

It was really a pleasure doing business with your company. Please provide thanks to everyone!

Regards,
C.

San Jose, California
January 20, 2020

October 30, 2019

Hi Autumn,

The chairs were delivered yesterday - and my wife called me upon delivery and was totally delighted! I saw them last night, and we are both very pleased with our decision to work with you. The chairs are just spectacular, and we can't wait to show them off this holiday season (along with our amazing rocker!).

Thank you and everyone at Gary Weeks & Company for your craftsmanship and diligence. Every step of the process from ordering to delivery was handled perfectly, and your products - they are truly special pieces of art - and great furniture! You should all be proud of your work, and of the way your company does business.

Thank you and best regards,
G. N.

Woodcliffe Lake, New Jersey
October 30, 2019

September 03, 2019

Dear Gary,

We love the chair, the packaging, and service. We are already working on designing a table for you to make.

C. L.

Concord, Massachusetts
September 03, 2019

July 23, 2019

Gary:

Thanks for checking back with me. The rocker arrived beautifully (as I expected) and the pics show you how well it fits in our den. It met all my expectations—and the anticipation of its arrival gave me something to really look forward to. I loved thinking about how much care you and yours were taking with it.

Your company has been such a pleasure to work with—from the day we dropped by to the communication in between. I wish Daddy could see it—I’m sure he would be impressed and appreciative of the quality as I am. I sit in it everyday!

I will happily recommend you and your company to anyone who inquires.

Thanks so much.

Sincerely,

C.N.

Moore, South Carolina
July 23, 2019

June 18, 2019

Hi Gary and your amazing team!!

The rocker has arrived and it is stunning. Dr. M., who is retiring, is out so we’ve only opened the top to sneak a peek! The shipping container is in wonderful shape so all is well!

Thank you again so much for knocking it out of the park!! We are so grateful for you, your team and the fabulous craftsmanship!!

In gratitude!

C.O.S.

St. Cloud, Minnesota
June 18, 2019

June 07, 2019

Mr. Weeks,

It was delivered. And it looks great! Very comfortable for the both of us and well look forward to using it for a long time. Just something to keep you informed about though, the shipper didn't get in touch with me until the day of delivery ..., but it happened to work out really well as I was home due to a rare work schedule change... again, worked out great for us and very happy with your company and service. Have a great day.

-B.

Springlake, New York
June 07, 2019

May 13, 2019

Autumn,

I want to let you know that the rocker arrived on Thursday in great condition and to thank the Gary Weeks Company for making such a fine piece of furniture, the craftsmanship is superb! The rocker is not only comfortable it is also a functional piece of art that will be handed down in my family for generations.

It was a true pleasure doing business with you and the Gary Weeks Company. You were helpful, gracious and you worked with me to take all the guess work out of buying the rocker both online and over the phone. It’s rare in this day and age to find a combination of a superior product, artisan workmanship and outstanding customer support!

My sincere thanks,

E.P.

Imperial, MO
May 13, 2019

2 / 16 pages