Comments from our Patrons

Category: Business With Us - Service

April 18, 2019

We absolutely love the rocking chair and are thrilled to pass it down for generations to come! We certainly agree that it is a precious family heirloom :)

Thank you for the amazing craftsmanship and excellent customer service.

Sincerely,

A.L.

St. Louis, Missouri

April 11, 2019

Hello Gary,

The chest and box are both winners. It is obvious that a extraordinary amount of thought went into the design and function.

I probably could have kept Austin chatting all day.

You both are very good at taking my vague idea or request and really delivering.

Thanks for the great work and keep your eye out for that super slab of mesquite.

J.W.

New Orleans, Louisiana

March 09, 2019

Thank you Mr. Weeks. Everyone in the whole family has tried out the rockers, (we three grandchildren that liked to be rocked). They are everything that you promised. You must be very proud of your company. You are providing an example of service and quality that doesn’t exist much in the United States anymore.

All the Best,

R.A.

Kirkland, Washington

January 25, 2019

We went to your studio this afternoon and were greeted by Will and Autumn. They were courteous, knowledgeable, professional and very helpful. We had questions about bar stools and also needed to have a 1998 vintage rocking chair repaired. Everything was addressed quickly and completely. We were impressed.

F.C. & V.W.

Austin, Texas

December 20, 2018

Good Morning Gary,

Yes, the Weeks Rocker and footstool arrived in good order. The cartage company altered delivery schedule to accommodate my wife being out of the house.

As it is a Christmas gift, I have them hidden away. Santa and I will bring it in the back door ‘round midnight on Christmas Eve. Can’t wait to give it a test drive.

Thank you for the excellent craftsmanship, communication and service.

Merry Christmas to the Weeks’ family and team!

W.D.

Loveland, Colorado

November 19, 2018

Hi Gary and team,

Just writing to say thank you for the stunningly gorgeous table and chairs! They are absolutely perfect.

It was worth the wait living on Ikea furniture and hand-me-downs for many years until we could finally acquire our first real "adult" dining room furniture.

I had a friend come over to receive the delivery with me, and she could not get over the incredible lumbar support in the chairs. (I was of course already accustomed to it from my parents' furniture!)

Thank you for your wonderful craftsmanship and your attentiveness throughout the process! We will of course highly recommend your work to anyone we know who wants the highest quality wood furniture!

-M.M. & A.M.

Rockville, Maryland

September 04, 2018

Thank you Gary, very happy about the entire transaction.

T.R.P.

Little Rock, Arkansas

May 18, 2018

Gary,

They received it and love it!! Thanks so much for your excellent craftsmanship and phenomenal customer service!!

Best,
E.J.

McClean, Virginia

May 13, 2018

Gary,

Everything from start to finish was amazing. The people working with you take pride in every aspect of work being done for your customers. The chair is perfect and my family will enjoy it for generations. Please thank your team for me.

Thank you.

K.F.

Wilmington, North Carolina

May 09, 2018

Gary

Thanks for the follow up email Gary — that is not necessary, but very much welcome and is an excellent display of customer service and satisfaction!

Jealous of your Italian sojourn, I am sure you returned well rested and well fed!

Regarding the rocker: yes — we very much realize now that the value in the piece is frankly lower than the asking price (while also recognizing that the true value would put the rocker out of our reach . . . so we've both come to appreciate your pricing!).

The only problem is that S now claims the rocker as her exclusive domain. Whereas we used to read nighttime stories together while rocking, I'm now relegated to an adjacent seat while S gets to rock comfortably by herself as she listens to the story! I guess it is her chair, ultimately, but I can't say I appreciate being kicked out of it! LOL.

Thanks again for the kind note! Until next time! (we've had our eye on your bar stools for a while now, and are waiting for some cash to free up)

J.J.

Landenberg, Pennsylvania

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