Comments from our Patrons

Category: Business With Us - Service

January 25, 2017

Gary,

Thank you for the wonderful and well crafted rocker. It arrived with no damage and the color and wood is even better than the very nice photos online.
Thank you for your fine craftsmanship and excellent customer service.

Cheers,
C. S.

Gold River, California

December 03, 2016

Hi Gary,

I love my new rocker and footstool! The craftsmanship is outstanding. Sorry I didn't meet you too. And Austin took great care of me. Will see you next time!

L.S.

Houston, TX

October 26, 2016

Hello Gary,

We were sorry to have missed you during our visit, but want to tell you what a privilege it was to visit your workshop and to meet Austin. He was so pleasant and informative, and is very much a credit to his parents.

Your rocking chair has indeed found an appreciative home; we can't get over how comfortable — and how beautifully made — it is. It's got quite a few rocking miles on it already! Please, if you're ever up around our way . . . give us a call. We'd love to meet you!

Sincerely,
M. & R.

Boiling Spring, South Carolina

August 16, 2016

To confirm, the chair has been received and looks great. Really nice work & thanks also for the follow up throughout the shipping process.

Much appreciated,
C.

Evanston, Illinois

May 11, 2016

Hello,

The Weeks Rocker and Harris Stool arrived yesterday.

I must say, I've never had a customer experience quite like this — from the ease of ordering, the meticulous and thoughtful packaging, the hand-written note from Becca included inside — oh, and the Rocker and Stool are even better than imagined.

Thank you all for a truly wonderful product and a delightful customer experience.

G.

Lake Orion, MI

March 15, 2016

Taken from Yelp:

I bought the Mesquite rocker from Gary weeks about 5 yrs ago; it is a work of art and by far the most comfortable rocker I have ever had. The craftsmanship is terrific and the wood lovely, it is a well engineered product. Further, Gary and Co. stand behind their product. I recently had a break in one of the rockers and when I contacted them, they stood behind their warranty and arranged a repair. They crafted a new rocker and made sure that it was repaired correctly by a craftsman they knew and trusted in my location. That kind of integrity is hard to come by now days. Thanks Gary! I'm back in the rocker again and couldn't be happier.

R.

Albuquerque, NM

February 22, 2016

Gary —

I've been meaning to drop you a note. They are, in a word, perfect. My wife and I are now very attached to what is our breakfast nook. I cannot tell you how much we enjoy the furniture you make, and beyond that, the customer service you provide. Fans forever!

All the best,
E.

Silver Spring, MD

December 24, 2015

E. was born on 12/22/15. She is amazingly beautiful! We are bringing her home today and my wife and I are so looking forward to having her home and rocking her in our beautiful rocking chair. Thanks for keeping us in your thoughts and thank you and everyone at Gary Weeks and Co. for the outstanding service and products. We all wish you and everyone there a very Merry Christmas.

God bless,
C.

Montgomery, AL

December 23, 2015

Mr Weeks,

Thank you for such a seamless process. Becca was such a delight and professional. I was touched by her personal note with the delivery.
The 2 gentlemen who delivered the chair were careful and kind enough to put it inside the door for me.
The finishing touch was opening such a beautiful creation! You made my husband and I very happy. I could not be more pleased with the order and the entire experience.

Thank you and have a wonderful Christmas.
J.

Midlothian, VA

November 03, 2015

Gary,

The rocking chair arrived quickly and in perfect condition. I must say that I was, and continue to to be, amazed at the quality and comfort of the rocking chair. The rocking chair is second to none and absolutely a work of art. You and your staff are the best. There was even a hand written note from Becca wishing my wife and future baby to enjoy it and hoping that it remained a surprise for my wife, which it did. My wife honestly did not know what to say when I revealed it to her . . . she looked like a child on Christmas morning just in awe. She walked around it and admired it for a couple of minutes then sat in it and started rocking and said, "This is the most comfortable rocking chair I have ever sat in . . . I could fall asleep." We love it and I couldn't be happier with my purchase. My wife wants to carry it to one of her baby showers and show it off, if that tells you how much she loves it. Thanks so much for you and your company's beautiful work and attention to detail and customer service. I will be leaving a detailed review on your website about how happy we are with the rocking chair. I am now a life long customer and will definitely be purchasing another in the future.

Thank you,
C.

Pike Road, AL

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