Comments from our Patrons

Category: Business With Us - Service

February 26, 2014

Hi Gary,

We are – as you say – rocking happily. I now have to race my toddler to get a seat, but when the baby and I get to use the rocking chair it weaves its magic and rocks us to sleep!

Thank you for your warm service and a gift I hope to hand down the generations.

All the best,
K.

London, England

February 06, 2014

The custom desk you built for us arrived in perfect condition and ahead of what had been first scheduled. It is a beautiful piece of furniture, its design and craftsmanship surpassed our hopes, and we are very pleased with it. In fact, we have been very pleased with all our dealings with your company from the beginning of the process. Your honesty, efficiency, and thoughtful consideration at every stage have made us feel like old friends and not the first-time-customers-living-a-thousand-miles-away that we actually are. Thank you. I expect we will be doing business together again.

Sincerely,
W.

Ojai, California

February 04, 2014

Dear Gary and Austin, We received our walnut rocker today and everything is perfect! What a beautiful chair! Thank you very much for your wonderful service, Thanks also to Bela for your beautiful abstract art on top of the box!

Thanks again,
C.

Torrance, California

February 04, 2014

Austin,

The chair and stool arrived safely last Friday.

They are absolutely gorgeous! The wood is beautiful and the workmanship top notch.

I think a friend here in Bend will be ordering one soon for herself!

Thank you very much for your great customer service and stunning products. I could not be happier with my experience purchasing from you.

T.

Bend, Oregon

September 19, 2013

Gary

Yes, the chair arrived. They love it! Thanks again for an exceptional product and amazing service!

J.

Orinda, California

December 11, 2012

Gary,

Thanks for not only your amazing workmanship (I know it is a team effort!), but also for the outstanding hospitality!! I really appreciate folks who will take the time to show off their work centers and are proud of the work they do. Your team all seems really happy and proud of producing amazingly beautiful furniture.

Hope you and your staff have a wonderful Christmas season.

Blessings and peace!

B.

San Antonio, Texas

December 11, 2012

Gary —

The cherry Otwell table arrived today (Tuesday 11 December 2012) and it's of a piece with the walnut table, the stool and the two rockers — the wood is absolutely beautiful and the finish and joinery are matchless. The walnut rocking chair really warrants some additional kudos since it's been paired with a natural spectrum (Verilux) lamp. The figured wood in the seat glows and changes depth. The arms show red accents throughout the grain. The crest rail shimmers. Thanks again for everything and the terrific service on the delivery.

Semper Fi —
B.

Springfield, Illinois

December 10, 2012

Yes I got it delivered yesterday. I am very happy with the set. My husband thinks its very nice too and comfortable. My daughter loves it too.

. . .

It is a beautiful addition to my kitchen.
Thank you for your attention to details not only in your woodworking but also your customer service.

B.

Madrid, Iowa

December 07, 2012

Hi Gary,

We do indeed have the chair! It's beautiful and so comfortable!

My husband is in love for the second time. Haha! I think if he could sit in that chair all day he would be the happiest man in the world . . .

We're both looking forward to having our little girl here and sitting with her in the rocker.

Thanks again for the wonderful service and of course this beautiful chair.

Sincerely,
T.

Chicago, Illinois

November 03, 2012

Dear Mr Gary Weeks,

Thank you so much for the beautiful rocking chair made for our son and daughter in law in San Antonio, Texas!

Every part of ordering the rocking chair, from starting the chair order on line to the delivery of the chair could not have gone more smoothly!! Your help is greatly appreciated and your company's service is unmatched by others ! In today's world it is refreshing to work with a company such as yours!

Again, thanks for your expert workmanship, the chair is SO beautiful ! Thanks for your service unmatched by others! Thanks for the extra care I know you took to make sure my order was made perfect and thanks for how delivery people took extra care to deliver chair on time and in perfect condition!

Warmly,
Grandma

San Antonio, Texas

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