Comments from our Patrons

March 01, 2006

Gary & Co. —

We just received the crate, all looks good on the outside. My husband made me promise not to open it until he got home so I will patiently await the unveiling — it is not going to be easy though!!!

[ later ]

Indeed. It literally brought tears to my eyes. My husband said, "We will grow old sitting right here." It is a piece we shall cherish.

Thank you!
T. E. and Baby Girl

Narragansett, Rhode Island

December 29, 2005

Hi Gary.

BINGO! Mission accomplished! The rocker arrived Tuesday, as advertised. Both S. and K. have tried it out and love it. Now we're all on "high alert" waiting for a sign from the little guy that he's ready to be born. We're getting mighty close.

I can't tell you what a delight it's been working with you. It has given me great comfort to be able to communicate with you on such a regular basis. Knowing you were always just a phone call away or at the other end of an email made the experience all the more personal. Now I have one more request: please don't retire anytime soon! I want to order one of your beautiful rockers for my other son when it's his turn to become a father. Hang in there!

Thank you for everything.
L.D.

Washington, DC

December 24, 2005

Dear Weeks Family,

It's been a few months since my husband and I were in your studio, but I wanted to let you know how much we are enjoying our rocking chair. We are the couple that dropped in late one afternoon to look at your chairs for our nursery. When we got home with our daughter, whom we adopted from Colombia, I went straight upstairs to sit and feed her in our beautiful rocker. I continue to use it everyday and whenever someone comes over to see us I just can't wait to show it off!

It was such a pleasure to meet you and your wife that day. I couldn't be happier with our purchase and the service we received from you both. It's heart-warming to know there are still family-owned companies that put so much of themselves into their product — it really shows how dedicated you are to your craft. We will cherish the rocker for many years.

Thanks so much!
D.B.

December 13, 2005

Hello Gary,

The rocker arrived yesterday and is absolutely perfect. In fact, I fell asleep rocking in it last night. I know it is something that my son and I will enjoy for many years to come.

I am so glad I found your company on the internet.

Happy Holidays,
G.W.

Houston, Texas

November 22, 2005

Gary,

I've just finished unwrapping the chair at my house. It is perfect! The box was undamaged at the terminal. I unpacked it from the crate and it fit right in the back of my Jeep Liberty with the seats down. It is a beautiful thing, a real work of art. I appreciate the effort you made to get it here before Thanksgiving. When my wife gets home tonight she will be delighted. Please use us as a reference, not that you seem to need any. This chair will be used and loved beyond our years.

Have a wonderful Thanksgiving,
C.M.

Benicia, California

November 15, 2005

Hi Gary,

The rocking chair was delivered last evening without incident, and the driver was, as you suggested, much more cooperative than the dispatcher. That individual could use some training in giving some hope to the customer that maybe things won't be as complex as was described, and refraining from the definite "no's" about which she was adamant. A simple "it is the prerogative of the driver" would suffice.

The rocker is the epitomy of fine craftsmanship. The finish is impeccable. The quality and workmanship makes us know our great grandchildren will still have use of it in the future long after our rocking days are over.

J.R.

Beaumont, Texas

November 06, 2005

Gary, the chair arrived and it is beautiful. It will have a special place in my family for generations.

It will also come in handy for the 3 month-old twins. You can put me in the column of satisfied customers.

Thank you for your graciousness.
D. R.

Dallas, Texas

November 04, 2005

Yes, we received the rocker. It arrived in great condition. I must say that it is wonderful to touch and look at. I am more than pleased and very grateful. Thank you for making such a beautiful treasure for myself and my two sons. We look forward to enjoying it for many, many, years.

Thank you, Gary and please thank your wife and son Austin for assisting in the process as well. We are blessed to have such a fine piece from such a fine family. Take care.

S.J.

Mechanicsville, Virginia

October 29, 2005

Good Afternoon Gary,

Just wanted to let you know that everyone loves the rocker. People have used words like "incredible", "unbelievably comfortable", "magnificent", "stunning". M. has not made any comments yet, but she loves to nurse and sleep in the rocker.

Thank you very much for a piece of art that will be in our family for generations.

Regards,
J.F.

Tampa, Florida

August 11, 2005

Gary,

I gotta tell you, yours is a unique business. I run a company that receives shipments in excess of $300,000/year – I have NEVER had a vendor track a shipment like you, even when that shipment was worth over $50,000. I'm always the one trying to chase stuff down. I can only assume this is indicative of the quality of work you do everywhere.

Thank you.
W. D.

---------------

Gary,

R. called the carrier on Tuesday morning. They said they'd give her number to the driver who would call and arrange for delivery.

He didn't call.

It didn't matter, she was home. The chair came in yesterday.

There was very minor damage to the crate, but the chair is fine.

The chair is better than fine, it's beautiful. I took lots of pictures of R. opening the crate, removing the bubble wrap, and sitting in it right there in the garage before we could even get it in the house! It was like a neighborhood event with multiple neighbors stopping by. I took more pictures of her and the chair in the new nursery. I can't wait to take pictures of her rocking our first, little F., due in 4 weeks. If you're dying to see your chair in action, let me know and I'll email you some.

We are very pleased with our purchase. I had no idea the chair would be as solid as it is; the seat, the arms, the legs, everything is nice and thick. We planned for this chair to be in our family for generations, and that will obviously be no problem. We've been working on the nursery for a while, but last night R. called me in, and with tears in her eyes told me that the room now feels like the baby's room.

R's already talking about how she needs the footstool; we'll have to check the budget.

Feel free to use us as a satisfied customer reference. R. said "This is not only the most comfortable rocking chair I have ever sat in, but one of the most comfortable chairs period."

Gary, your work is outstanding and we appreciate it.

W. D.

Hailey, Idaho