Comments from our Patrons

Category: - Business With Us

November 01, 2014

G'morning, Gary,

I fought my way into the second [Terrell] table last night, just a little bubble-wrap to clear . . . it's the maple, and it is soooo lovely, the grain is just so deep. They are both just so wonderful, and I'm really glad I got them!

The packing, well, that's star packing, for sure. I have plenty of wrap to send christmas with, and the bulk left over goes to 'Go Postal' our local UPS store or whatever it is. They treasure peanuts and bubble and all, little as possible gets wasted.

Thank you again, I am SO pleased, and I'll be moving them around for a bit deciding who gets what where. :)

with best wishes to all of you,
J.

Creston, North Carolina

September 26, 2014

Dear Gary,

I am sitting in my beautiful rocker right now. It is so comfortable and the wood feels like satin. I Love It!! May stay on it all day.

I appreciate your personal attention & service and again am so happy with the rocker. It feels really good on my back & I like being able to put my head back zzzzzz

Yours truly,
D.

Rockaway Park, New York

September 25, 2014

Gary,

The rocking chair and stool arrived in fine shape, and they are everything I hoped for and more. From the moment I sat down in it, my back said thank you. Its a beautiful piece of furniture which we will treasure and use for a long, long time. Thanks not only for the craftsmanship, but for the wonderfully solicitous service in getting it here.

All the best,
E.

Silver Spring, Maryland

August 19, 2014

Austin and Gary,

The tables are great, as expected. Thanks for the original artwork in the packing materials too!

Sincerely,
I.

Ames, Iowa

July 22, 2014

Dear Austin and Gary,

The crate arrived last Wednesday and B. was able to be home for that. Since the crate looked well intact they accepted the delivery but waited for us to arrive to open it.

We are all so thrilled with everything . . . the workmanship is awe-inspiring and the beauty of the wood is truly stunning. It is so comfortable and comforting to sit in the rocker . . . M. and I look forward to putting it to good use whenever we can visit . . . and I know S. and B. will truly enjoy it on a daily basis.

It is a family heirloom that will be appreciated and cherished. I'm not exactly sure how each piece is made (by one person, etc.) but a big THANK YOU to all involved. From the get-go Austin answered all of my questions and walked me through the ordering process . . . then Gary, as we know, did the same for us through the delivery process. (Austin, we hope you had a great vacation.)

— — — — — —

We are grateful for all your kindness, help, and care.

Sincerely,
C.

Northport, New York

June 06, 2014

Austin et al: The Rocker arrived safely this afternoon. The wrapping job was itself a wonder of wonders. The beautiful Rocker is simply a product of the most artistic minds and hands in the business of woodcarving. It is more beautiful than we imagined it would be. The grain of the wood takes on a surreal flow of curves and colorations, so much more intense than we thought it would be. No one could be more pleased.

Thank you all for your signatures, which makes this Rocker so much more to us than a piece of inanimate furniture. We enjoyed meeting you, and we will never forget your artistry.

Every good wish,
A. and S.

Midlothian, Virginia

March 07, 2014

You are most welcome. This one will not be coming back!

Chair is wonderful. The sensation of "unloading" the lower back and shoulders is so profound, I zone out a bit. Can read for hours, now.

Shipping crates as well built as the chair, give your team a pat on the back for me.

P.

Menlo Park, California

February 26, 2014

Hi Gary,

We are – as you say – rocking happily. I now have to race my toddler to get a seat, but when the baby and I get to use the rocking chair it weaves its magic and rocks us to sleep!

Thank you for your warm service and a gift I hope to hand down the generations.

All the best,
K.

London, England

February 14, 2014

Hey Austin,

We did receive the table and chairs in very good condition. The movers were so careful and mindful of both the delivered items and the walls. They were also very engaging and polite. We absolutely love the pieces. They are flawless and the craftsmanship is amazing. We are still in the process of getting moved and settled but the dining room will be beautiful when finished.

Thanks again for your beautiful work,
M. and T.

Ojai, California

February 06, 2014

The custom desk you built for us arrived in perfect condition and ahead of what had been first scheduled. It is a beautiful piece of furniture, its design and craftsmanship surpassed our hopes, and we are very pleased with it. In fact, we have been very pleased with all our dealings with your company from the beginning of the process. Your honesty, efficiency, and thoughtful consideration at every stage have made us feel like old friends and not the first-time-customers-living-a-thousand-miles-away that we actually are. Thank you. I expect we will be doing business together again.

Sincerely,
W.

Ojai, California

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