Comments from Our Patrons

Category: - Business With Us

February 17, 2022

Dear Gary and Austin,

Well, it seems like an eternity, but today was finally the day. The rocker arrived a bit tired from its travels, but no worse for wear - ...

It is truly a thing of beauty. I'm particularly enamored with the figure in the back splats.

Thank you both for the amazing work that you continue to do, and thanks especially for putting up with all the hassle of shipping this treasure so far from home.

Sincerest and kindest regards,
C.

Morettes, Parana, Brazil

February 02, 2022

Delivery: Great service
Chair: In perfect condition
Chair: Awesomely beautiful
Chair: Such a comfortable sit

Thanks,
J.

Chapel Hill, North Carolina

January 27, 2022

The coffee table is gorgeous! I plan to order a plant table or bookcase to complete “mom’s walnut room” as my family now calls it. I couldn’t be happier! Your rocker was the beginning of a wonderful furniture buying experience. I’d like to refurnish many rooms from your company.

M.

Stow, Ohio

January 25, 2022

Hi Gary,

Thank you for reaching out. The rocker is absolutely wonderful. It is better than I could have ever imagined. C. loves it and basically can not stop talking about how much he loves it. The wood is so soft, the shape and size is perfect. It is currently living in our living room because he would like to sit in it by the fire every night of the winter before moving out to the porch for spring.

Thanks again for such wonderful craftsmanship and customer service. It means the world!

Kindly,
H.

Sunderland, Vermont

January 21, 2022

Mr. Weeks:

The Rocker arrived this morning. It appears that it showed delivery on the AIT site, but that was delivery to a subsequent Carrier. It arrived today without damage. My wife’s response was IT’s FABULOUS! Thank you for this work of art. I have enjoyed doing business with you and keep up the good work.

R…

Fayetteville, North Carolina

January 20, 2022

Hi Gary,

My wife was quite surprised when she received the rocker and as you would probably expect, my wife loves it. The shape is perfect along with the woodwork. She was also amazed that while it fits her at 5’3” is also fits me at 6’1”. I’m not sure how you accomplished that because we’ve never found a rocker that both of us like. At present, she plans to share it with me. We’ll see how that works out!

From my perspective, I was amazed at the care you took in sending the rocker. It could have been picked up at your factory from the looks of the packaging right off the truck. Upon opening the box, I was exceptionally pleased with the care you took in making sure the rocker would have not even a scratch upon arrival. Your rocker is the best packaged item I’ve ever bought.

Thanks for all your help to make our 50th anniversary a special day for both of us.

J

McGaheysville, Virginia

January 16, 2022

Good Morning Gary—

C’s rocking chair and foot stool arrived in perfect order after seven days in transit. They are both strikingly beautiful pieces and she immediately invited her sister and family over to admire them... Superb furniture and outstanding customer service all around, as usual.

Semper Fi—
B.

Springfield, Illinois

December 31, 2021

Gary,

The rockers were a huge hit!

The quality of your rockers is truly unsurpassed. And, the professional, courteous and personal touch of Team Gary Weeks makes all the difference.

Thank you again.

Happy New Year 2022!

Best regards,
K&B

Hood River, Oregon

November 30, 2021

Hi Autumn --

...The rocking chair is beautiful and your company has been good to deal with...

All the very best,
D.

Hampton Falls, New Hampshire

November 24, 2021

Gary: Very nice to hear from you. You make an incredible rocking chair! It supports so well that when I sit in it, I immediately feel the tension in my neck, shoulders, spine and lower back relax. Same with my wrists and forearms from the arm rests. I always want to lean my head back, close my eyes and doze a bit.

Thank you for your kind words, but don’t worry, the damage to the first rocker did not cause apprehension. I felt bad for your company, because you had made such a beautiful piece. It needed to be restored to its full luster – and only by your crew. Just seeing it, however, increased my anticipation of enjoying the rocker, so I didn’t mind returning it and waiting a little longer. Austin was so responsive in his willingness to quickly ship the second rocker. It arrived the day before Thanksgiving and all my family members savored it, with corresponding oohs and aahs.

It has been a real pleasure working with your company. You exemplify the perfect combination: A truly superior, hand-crafted product, and very friendly, responsive – even accommodating -- customer service. I will continue to urge every person who enters my house to try the chair. I will tell the story of how it came to be in my family room and sing your company’s praises. Hopefully, one or more of my guests (after they wake up from snoozing in the chair), will decide that they must have one for themselves!

Very best holiday wishes to you, your family and your wonderful team.

Warm Regards,
D.

South Charleston, West Virginia

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