May 08, 2005

The rocker has shown up and is even nicer than I imagined. Really beautiful. I haven't taken it out of the crate yet, as I need to transport to my daughter's apartment first, but it looks fine as is.

My wife is now commenting that she may like your rocker best — we have two other wood rockers including one I had made to her size (5' 1-3/4" but she says she is 5' 2"). Everyone knows that your walnut rocker is mine, and I can kick all out except my wife. I may need you to make one more soon, so I can get my rocker back.

Thanks again — the rocker is beautiful and you made the whole order/delivery process painless. Great work!

J.D.

Alexandria, Virginia

May 03, 2005

Gary,

Yes, I got the rocker — it's in perfect shape. Ray absolutely loves it! Thank you so much for your professional work and personal follow up. It has been a pleasure working with you.

S.H.

Yorktown, Virginia

March 21, 2005

We received the chair right on time. We are extremely happy with it, and appreciate you checking in with us.

S.M.

Houston, Texas

December 23, 2004

Gary,

the chair arrived on time yesterday, and it is lovely. When I sat in it I didn't want to get out. You can add me to your list of delighted customers.

Thanks for checking up on the delivery. Service as well as the product are excellent.

Merry Christmas to you and yours.

C. C.

Arlington, Virginia

November 17, 2004

Do I like it?

Oh yes! It made me so happy I felt silly and self conscious at the effusive email I began writing to you soon after it arrived. I decided to wait until I cooled off a bit.

It's everything you said it would be. My husband, seven year old son and I all agree it's incredibly comfortable and beautiful. A true heirloom piece. Wow. We love it! We touch it all the time. My son accuses me of sitting in it too much. I had to agree to take turns.

I am so happy and grateful that you and your people came through. I've dealt with a lot of different dealers and contractors recently. Most have been very disappointing to work with . . . problems with communication, integrity, quality and other issues have clouded the interaction. It's strangely life affirming to deal with you and have everything happen as promised. Whew! What a relief! THANK YOU!

Oh yeah, the box it came in is a perfect hideout/playhouse for the kid. He's decorated it inside and out and plays in it every day. Thanks for the bonus!

I hope it pleases you to know that you have made this family in San Diego so happy. Please keep your high standards. The world needs more like you!

Sincerely,
S.U.

San Diego, California

October 12, 2004

Hi Gary,

I AM rocking, and I am SO pleased! Your chair fits my extra-long legs and tilts my body back to a comfortably balanced angle — something which was missing in the (considerably more expensive) rocker I tried first. The arms are delightfully sculptured for resting my hands outstretched or for crossing them in toward the body for knitting or reading. Not an uncomfortable edge to be found. The finish is beautiful to eye and hand alike. I am looking forward to showing it off and (occasionally) sharing its comfort. Thank you so much, Gary. And thank you for delivering it exactly as committed, without a hitch.

B.F.

Cape Elizabeth, Maine​

September 02, 2004

Hi Gary,

Got the chair. My wife could not be happier. Thanks again for the great service.

J.T.

Erdenheim, Pennsylvania

July 14, 2004

Hi,

Well the rocker was delivered right on time and my dad loves it, I wish I had been there to see his face. Thank you so much. It's a good feeling to know that there are people out there who say what they mean, and mean what they say. Continued success.

Sincerely,

P.P.

Santa Monica, California

June 21, 2004

Gary,

She is very appreciative and excited with your fine craftsmanship. My mom seems to like it very much. I can't wait to see it the next time I come to visit. All went well and I thank you for your service. I do appreciate it very much. Have a nice week.

Respectfully Yours
K.P.

Maple Plain, Minnesota