Comments from Our Patrons
Category: - Dining Furniture
March 31, 2004
Arrived home yesterday — table and chairs — and rocker — are great! The table is really more of a "treasure" that happens to be a trestle table. I will appreciate them for a very long time.
February 10, 2004
I just had a very exciting morning. The Plycon guys delivered the dining set today, a whole week early! I have to tell you that I am floored with your expert craftsmanship. A huge thank-you to your entire team. I only had a few moments to admire the satin smooth finish and enjoy the heft of the chairs before setting off to work, but dinner tonight will be a treat. I am extremely pleased with the set.
All the pieces were very well protected and everything seemed snugly wrapped. In fact, the delivery guy took quite a few minutes unraveling each piece. I only want to add that the delivery guy did ding one of the arm chairs. After unwrapping the chairs in the truck, he grabbed two chairs and tried to get them into the house all at once. Unfortunately, when he came up the porch steps, one of the chair tops banged into the ceiling overhang of the covered porch. I was rather disappointed with his carelessness, and I just wanted you to be aware of it. I'm not sure if this was an isolated incident with the particular delivery guy, or a mark of company, Plycon. I suggested that he bring in the rest of the pieces one at a time, which he did. Other than that, the delivery went very smoothly.
As for the ding in the chair back, I ran a barely-damp cotton cloth gently over the ding a couple of times, and got the white paint off. Can I use some lemon oil to get the luster back? Or should I hold off, until the chair cures a bit? The ding is very shallow, and about the width of a grain of rice. It isn't particularly noticeable (now that the paint is gone), but I just want to treat it right, and keep it protected.
Let me know what you think.
Thanks for the help,
C.C. (1 happy girl)
C., I am delighted that you like your furniture and dismayed at the careless delivery. I have a simple repair that you can do to make the chair arm good as new; I just regret that you have to do it.
I am leaving for the day and will send more tomorrow.
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I hope dinner last night was a treat. Have the dinner party invitations gone out?
Rereading your note, I see that the ding is on the back of an arm chair, rather than the arm of the arm chair. Anyway, I can mail a repair kit to you with instructions, oil, and sandpaper. You can use a clothes iron and a damp cloth to drive steam into the compressed fibers, swelling them back to the surface. The following day, you can lightly sand with a very fine grit and apply a bit of the hand-rubbed oil finish that we use. You will need to lightly sand and re-coat on a subsequent day to get the sheen back. I am upset to put this on your plate, but it is not difficult or very time-consuming. The other options are:
1. Do nothing and consider that the first ding in the Charlene era of this long lasting furniture came too early.
2. Say to me: "Gary, you promised that the furniture would be delivered as new; I am hesitant to make this repair. Will you do it for me?" I will have it brought to me; I will repair it, and return it.
I hope you remain a "happy girl." I will do my part to keep it so.
Sincere thanks and regards,
San Mateo, California
September 05, 2003
The table is beautiful. Lot's of work is evident in its making, especially the fine joints. The extra effort carefully packing the table pays off — it arrived in perfect condition, despite a battered crate. I had to bring the table home that same day to show R., not wanting/able to wait for a special occasion.
January 02, 2003
Just wanted to let you know how much we LOVE our rocking chair! It was the best "having-a-baby" gift I could ever have received!
We are looking to buy a dining table now . . . would you send us your latest catalogue and price list?
Thanks so much,
J. and B.M.
August 22, 2002
I couldn't wait to drop you a note to tell you how much I love our two new walnut Wilson chairs! They are absolutely gorgeous--truly pieces of art!!! We feel so fortunate to have acquired them, and they look fabulous on either side of our sideboard in the living room. We truly do appreciate all the craftsmanship, time, effort, and attention to detail that went into these fabulous chairs, and simply had to let you know how much we love them. We keep sitting in them and running our hands over the wood . . . well, you get the picture.
Again, thank you so very, very much for these beautiful chairs!
College Station, Texas
August 18, 2002
We bought our Cherry Rocker from you Christmas 1998 . . . It still the most striking piece of art / furniture we have!!! Now it is time to consider a new dining room ensemble. Please send me a catalog.
July 19, 2002
Dear Gary Weeks and Company,
Enclosed find check in payment of invoice for the beautiful walnut dining table and six chairs. We fully intend to enjoy them for as long as we are "able to enjoy." And we do indeed highly value the craftsmanship that went into creating these pieces —
January 30, 2002
We adore our cherry Mitchell Trestle table, and our star-inlayed chairs are by far the most comfortable imaginable. Thank you for working with us to custom-design a table that fits the dimensions of our home, and for creating a hand-planed tabletop that looks great and will survive the wear and tear from our kids. Our Gary Weeks table will surely be one of our prized Texas heirlooms.
D. and L.J.
November 15, 2001
Mr. Weeks —
Enclosed is a check to cover the deposit for 4 additional walnut side chairs. We have enjoyed these beautiful chairs, and especially the rocker which has received many hours of use since the birth of our little granddaughter a year ago.
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