Comments from our Patrons

October 12, 2007

My chair arrived in perfect condition. It exceeds all expectations —beautiful in contour and in workmanship — a feast for my eyes and comfort for my back as well as a perfect fit for my bottom! Many thanks!!!!

D.S.

Birmingham, Alabama

September 27, 2007

Sorry to be so slow in getting back to you — we have been out of town. However, we were here when our chairs arrived promptly and in excellent condition. They sit even better than I remember and my husband, who was just a tad dubious about what I was doing, declared them to be "really comfortable" about five minutes after they arrived. And they are just as beautiful as they are comfortable. It is great that there are still artisans like you out there plying your craft. We know we will be sitting pretty for years to come.

Thanks,
B.E.

Brydstown, Tennessee

September 26, 2007

Gary/Aubrey

My rocking chair arrived today in perfect condition. Great job packing. It's beautiful, better than the picture. Great craftsmanship. I'll treasure it.

Thanks,
T.M.

Portland, Oregon

September 17, 2007

Dear Gary,

Thanks for the message. My wife and I have been traveling a great deal so I apologize for the slow response. I was definitely wanting to write you after we had a chance to "sit" with the chair a bit (no pun intended ;-) and give you our thoughts.

In short, we really love it! Your work is as beautifully crafted and detailed as you communicate over the website and our expectations were not disappointed in any regard. My wife and I are different in size and honestly when we first pulled it out of the box, it's size and presence was larger than we expected. I believe we both thought it might be slightly smaller. As a result, I was worried that I would love it, but L. would potentially feel a bit dwarfed. However, I am not quite sure how you have done it, but you have managed to craft a chair that is comfortable for someone of my size 6' and 180lbs-ish and also for my wife of 5'-5" and petite weight . . . well done!

We both feel that it is extremely comfortable and has a very well balanced character of sturdiness with graceful and soft transitions in all the appropriate detail points. We both gain a tremendous amount of joy in just running our hands over the smooth maple arms and it is a real pleasure to "feel" excellent craftsmanship. One of my favorite details at the moment is the expressed connection at the edge of the armrest where it has been mortised all the way thru for the vertical support. However, I keep finding more "favorites" as I enjoy studying the subtleties as we go along.

The maple is beautiful and your level of finish is perfect. We really have no complaints and are thrilled that we now have such a beautiful piece that our children will grow up with and then have one day for their own. We might just be calling you up again for another one so that both our kids may have one to enjoy down the road!

Regarding the delivery, it turned out to be ok, but we were anticipating it on Tuesday the 11th so I am glad that someone was here to accept the delivery (we live in an apartment). Luckily, the chair was delivered with no damage so it did not matter in the end that we were not able to review the delivery condition prior to signing. I appreciate your follow up.

In closing, you are a true master craftsman and we feel blessed to have such a wonderful piece of functional art in our living room to enjoy for many years. Our thanks to you and your family and staff for the quality, professionalism, communication and follow thru. Having done this all remotely, you all have made the experience a very smooth and seamless one.

Many thanks.
C and L.H.

Asheville, North Carolina.

September 14, 2007

Thank you so much. The chair is beautiful and I am glad we decided to go with the cherry. You are a trueartisan and craftsman and your work is lovely.

Thanks again,
M.K.

Chesterfield, Missouri

August 20, 2007

You bet Gary! I thank you and salute your artistry

all persuasions — no violence

G.D.

Bellingham, Washington

July 30, 2007

Gary,

The rocking chair I recently purchased from you has exceeded my expectations.

I purposely waited until I had the chair a couple of months to see if the novelty of the rocker would wear off . . . but it hasn't. I've always wanted a good rocking chair to sit in to read or chat with others and now I have it. I never tire of sitting in the chair; it's a great fit for my body and back. I find myself sliding my fingers up and down the arms, the wood is so smooth and appealing. And of course, what I've always liked about your chair, every inch of the entire chair is just as smooth as the arms. I enjoy a good rock, and your chair has given me just that

I wrote at the beginning of my note that the chair has exceeded my expectations. I'm amazed how well the walnut wood with its natural finish fits in with the light oak that I have throughout the majority of my house. This chair, like all of the other chairs I've seen that you've crafted, is a work of art, especially with the magnificent grain and the way you've used the grain to bring out the beauty of the chair. Such a seemingly simple design, yet the chair stands out as a thing of beauty over all the other furniture in our living area.

I see you've delivered approximately 23 more chairs since I acquired #1767 in May. If these most recent purchasers were looking for a beautiful chair to rock to their heart's content, I'm sure you have 23 more delighted customers. Come on, West Virginia!!

My thanks to you, Austin, and the rest of your team for your passion for excellence. I observe it and feel it every day!!

S.S.

Fair Oaks Ranch, Texas

June 13, 2007

Gary,

Today our son turned 6 months and we've had our beautiful rocker for just one week longer than that. Upon opening the crate I knew immediately that my wife and I really had our first work of art for our home. It compliments our nursery perfectly and would compliment the style of any room in our home that we might later choose for it. Your chair rocks like a champ and certainly served its purpose rocking our son to sleep for those first testing weeks. One thing I did not expect was for the chair to be so soft and touchable. I have never before experienced such incredible smoothness in a sanding job; nor have I seen any craftsmanship glow the way this chair does!

Now that your rocker has been officially crowned a family heirloom, I had to send you our sincerest thanks. Your special care in sizing and cutting our chair back inscription is priceless, and I recommend it to anyone looking to make their chair truly unique. You really do offer an incredible piece at truly a bargain price. You should continue to be proud of the work you and your shop turns out. I look forward to purchasing a dining room set from you in a few years when we are more capable. Thank you again!

S.P.

Chicago, Illinois

June 11, 2007

Gary:

We love the rocker! The craftsmanship is remarkable; the design inspired. It is seemingly molded to one's body without a pressure point to be found! You absolutely do not need a cushion. We had some friends over last weekend and they loved it as well. I wouldn't be surprised if you receive some additional orders as a result, but I suspect that's how you get most of your business.

It is reassuring to know that there is still someone out there that understands quality and takes pride in their work.

Regards,
G.U.

Reston, Virginia

June 08, 2007

Hello Gary,

Thank you very much for following up with us. I have been meaning to contact you. The chair is wonderful. I must admit I was a little skeptical about some of the claims, but it fits me (5'11"), my father (6'5"), and my mother (5'1") perfectly. The craftsmanship is top notch, the delivery process was great, and the chair looks like it will be a wonderful addition to our lives. Thank you very much.

Cheers,
Z.G.

Cambridge, Massachusetts