Comments from our Patrons

September 05, 2013

Gary and Austin,

I have spinal stenosis and have had multiple surgeries. I cannot get comfortable in the rocker as I had hoped. I regret that I must return it.

R.

Langhorne, Pennsylvania

August 27, 2013

Loving the chair, ...

Thank you for your beautiful work. Wonderful craftsmanship.

J.

Stow, Ohio

July 31, 2013

Thanks, Austin. Yes, we got the rocker and stool. Unfortunately, we are not comfortable in them. We have tried cushions but can't get comfortable. How do I go about arranging for return?
Sorry!

They picked it up yesterday, Austin. Thanks for setting it up.

Thank you, Austin. My wife and I loved the chair — it is beautiful — but we are both pretty bony and just could not get comfortable. I will tell you that several of our friends who saw it asked where we got it, and I was happy to let them know how enjoyable it is to work with you all.

My thanks,
T.

Williamstown, Massachusetts

July 31, 2013

Austin,

The rocking chair was delivered on Monday. Love it. Already been on lots of test drives. Garnering lots on compliments about the comfort and looks. Looking forward to years ( generations ) of use. Thanks for a quality product. It is obvious y'all care about your work. That kind of woodworking isn't an accident.

B.

Danville, Kentucky

July 31, 2013

Dear Austin,

We are delighted with the rocking chair.

As it happened the chair shipped the day the baby was born and we were back at home just a few days before it arrived.

Really impressed by the workmanship and attention to detail, also the great simplicity of the piece. And super impressed by the packing for shipment.

Our great thanks. We are very happy to add the chair to our home and to the memories we'll share with our new son.

D.

Klosterneuburg, Austria

July 30, 2013

Gary,

We received our rocking chair a few weeks ago and have waited to write to you while we tried it out. We even kept the shipping box in case we decided to return it. Well, all that was foolishness. I think we knew from the first moment we saw it and sat in it that we wouldn't be sending it back. What a wonderful combination of comfort and art! We had visited many local furniture stores and searched on line, but never found anything that we liked. Every chair was either clunky looking or uncomfortable, or both. Then, by luck, we came across your chair on the web. It has turned out to be everything we had hoped for. We are especially happy with the smooth yet warm and soft finish — such a pleasure to run our fingers over. Thank you for creating such a terrific product.

Thanks again for the loving care and attention to detail that you put into creating our chair.

B. and D.

Chagrin Falls, Ohio

July 20, 2013

Gary,

The chair was delivered seamlessly, and my husband and I love it. It is beautiful and so comfortable and soothing to sit in. We took a leap of faith ordering it, and are so glad that we did. We are very grateful for your skill and artistry, and you can imagine us using it before the fireplace during our very long, cold upstate New York winters!

Thank-you.
D.

Sarasota Springs, New York

July 17, 2013

I LOVE the rocker —I'm sitting in it now. When I first sat in it, the words out of my mouth were, "It's perfect!".

Please know that your website convinced me that I should buy this particular rocker.

Thank you.
S.

Evanston, Illinois

July 17, 2013

Dear Gary,

Thanks for writing and I'm glad you enjoyed some time away.

Yes, we were so happy to receive these 3 new stools, and are so excited with them.

Your work is superb and precise and yet homey — and always, in every detail, has this artful touch that we deeply appreciate.

Even the very careful packing testifies to your care for everything, and your delicate and respectful approach (my only comment would be that the FedEx guy should have called us from downstairs instead of leaving the boxes lie in the lobby...).

We're now crossing our fingers that all these beautiful stools and this unique rocking chair will travel through the long transatlantic journey with no harm.

Soon, we'll add some fragile things into your nice boxes, and, once again, hope all will arrive safely at their new place overseas.

Good luck in further developing your good family business. If I may, this is yet another aspect of your work that we deeply cherish and take to heart when watching and using your furniture.

Regards to Austin,

My very best,
Y.

Brookline, Massachusetts

July 16, 2013

Hi Gary,

Everyone who sits in our chairs loves them. You make a beautiful piece of furniture. My husband is a beginning woodworker and is wondering how you get such a smooth finish on your furniture. Do you use mineral oil and sand, sand, sand and do you use an electric sander or is it all by hand? He is so impressed and would love to know how he can get that kind of finish. I am sure you are very particular about your wood too. Is that part of the secret?

N.

Sacramento, California