Comments from our Patrons
Category: Business With Us - Service
September 07, 2017
Hello Gary,
I just landed in NYC from London to your kind note. Thank you. L. and I enjoyed meeting you and Leslie and our time together with Austin. I wish you could have met my older son Z. who toured the workshop at the start of the process. As a new college freshman pursuing engineering management, he was inspired by the intersection of form and function as well as the aspect of a family business all present in your company. L. has often mentioned the machines he saw which is notable as he is a deep thinker who has an economy with words.
I am thrilled with the chair and it is truly worthy of the occasion which I failed to mention — my 26th wedding anniversary. I have included three pictures below. Austin has a gift for selecting and bringing out the figure and grain and I found the chair to be as comfortable as it is beautiful. It is a fine compliment to my historic desk and a great conversation piece for our new home. I could not be more pleased and it is especially meaningful that this comes from a family in our town. Thanks one and all for all they did to make this heirloom a welcome addition to our family.
PS – please feel to post these photos per your newsletter in the "Patron Photo" section and enter us in the drawing. It was a pleasure to read of your company and milestone. Keep the letters coming. Again, thanks!
Miles Christi sum,
D.E.Wimberley, Texas
July 21, 2017
I DID get the chair on Wednesday. It arrived in perfect shape. It's beautiful and I am enjoying rocking. The felt strips on the rockers were unexpected and are a very nice touch.
You asked me earlier where I heard about the Weeks rocker. I have vague memories of having seen it in the Whole Earth Catalog. Whether my memory is correct or not, that probably gives you a good idea of my age.
Thanks again for the beautiful chair and for your excellent service.
Best wishes,
T.H.Enterprise, Oregon
January 25, 2017
Gary,
Thank you for the wonderful and well crafted rocker. It arrived with no damage and the color and wood is even better than the very nice photos online.
Thank you for your fine craftsmanship and excellent customer service.
Cheers,
C. S.Gold River, California
December 03, 2016
Hi Gary,
I love my new rocker and footstool! The craftsmanship is outstanding. Sorry I didn't meet you too. And Austin took great care of me. Will see you next time!
L.S.Houston, TX
October 26, 2016
Hello Gary,
We were sorry to have missed you during our visit, but want to tell you what a privilege it was to visit your workshop and to meet Austin. He was so pleasant and informative, and is very much a credit to his parents.
Your rocking chair has indeed found an appreciative home; we can't get over how comfortable — and how beautifully made — it is. It's got quite a few rocking miles on it already! Please, if you're ever up around our way . . . give us a call. We'd love to meet you!
Sincerely,
M. & R.Boiling Spring, South Carolina
August 16, 2016
To confirm, the chair has been received and looks great. Really nice work & thanks also for the follow up throughout the shipping process.
Much appreciated,
C.Evanston, Illinois
May 11, 2016
Hello,
The Weeks Rocker and Harris Stool arrived yesterday.
I must say, I've never had a customer experience quite like this — from the ease of ordering, the meticulous and thoughtful packaging, the hand-written note from Becca included inside — oh, and the Rocker and Stool are even better than imagined.
Thank you all for a truly wonderful product and a delightful customer experience.
G.Lake Orion, MI
March 15, 2016
Taken from Yelp:
I bought the Mesquite rocker from Gary weeks about 5 yrs ago; it is a work of art and by far the most comfortable rocker I have ever had. The craftsmanship is terrific and the wood lovely, it is a well engineered product. Further, Gary and Co. stand behind their product. I recently had a break in one of the rockers and when I contacted them, they stood behind their warranty and arranged a repair. They crafted a new rocker and made sure that it was repaired correctly by a craftsman they knew and trusted in my location. That kind of integrity is hard to come by now days. Thanks Gary! I'm back in the rocker again and couldn't be happier.
R.Albuquerque, NM
February 22, 2016
Gary —
I've been meaning to drop you a note. They are, in a word, perfect. My wife and I are now very attached to what is our breakfast nook. I cannot tell you how much we enjoy the furniture you make, and beyond that, the customer service you provide. Fans forever!
All the best,
E.Silver Spring, MD
December 24, 2015
E. was born on 12/22/15. She is amazingly beautiful! We are bringing her home today and my wife and I are so looking forward to having her home and rocking her in our beautiful rocking chair. Thanks for keeping us in your thoughts and thank you and everyone at Gary Weeks and Co. for the outstanding service and products. We all wish you and everyone there a very Merry Christmas.
God bless,
C.Montgomery, AL
8 / 19 pages