Comments from our Patrons

June 16, 2005

Gary,

I received the felt strips today and will try them out tomorrow. Thank you for sending them.

Thank you also for the kind words you enclosed. Buying the chair was a very "old world" experience and will always linger. Having children is important but teaching them the right things is what really counts. The way you do your work sets many examples that seem to be forgotten these days: respect for the environment and love for nature. Building one item that's meant to last is so much healthier, so much more rewarding, environmentally friendly, than making hundreds that will be discarded in a blink of an eye.

Unfortunately people have this need to acquire non-stop, use and toss thousands of things without thinking about the consequences. It's a real treat to see that quality work still exists, not only to provide quality work but, I guess, because you love what you do. That's wonderful. And, of course, your work teaches patience, a virtue that's become rare in our world of instant gratification. I must admit though that I was very grateful that you managed to deliver the chair faster than promised!

You see, your chair will teach our daughter many things when she grows up!

All the best to you,
I. E.

New York, New York

June 02, 2005

Dear Gary:

As I was having a glass of wine last night, and sitting in the Weeks chair, I thought again what a terrific piece of art that thing is. It's functional, stylish and even by itself – it adds something to the room. And also – thanks for the prompt delivery.

Who knows??? maybe I'll order another sometime in the future.

all the best
H.B.

St. Martin, the lesser Antilles

May 23, 2005

Dear Gary-

We just received our gorgeous rocking chair delivered perfectly to Amsterdam this afternoon. My husband and I are really thrilled with it! Thank you so much for creating something so special for us as we expect our first child. It's a beautiful heirloom treasure which I am sure will be passed on to future generations!

(Also, thank you so much for your promptness in correspondence, your precise time table and impeccable packing and delivery.)

All the best,
J.K.

Amsterdam, the Netherlands

May 08, 2005

The rocker has shown up and is even nicer than I imagined. Really beautiful. I haven't taken it out of the crate yet, as I need to transport to my daughter's apartment first, but it looks fine as is.

My wife is now commenting that she may like your rocker best — we have two other wood rockers including one I had made to her size (5' 1-3/4" but she says she is 5' 2"). Everyone knows that your walnut rocker is mine, and I can kick all out except my wife. I may need you to make one more soon, so I can get my rocker back.

Thanks again — the rocker is beautiful and you made the whole order/delivery process painless. Great work!

J.D.

Alexandria, Virginia

May 03, 2005

Gary,

Yes, I got the rocker — it's in perfect shape. Ray absolutely loves it! Thank you so much for your professional work and personal follow up. It has been a pleasure working with you.

S.H.

Yorktown, Virginia

March 21, 2005

We received the chair right on time. We are extremely happy with it, and appreciate you checking in with us.

S.M.

Houston, Texas

February 23, 2005

Hi Gary,

Here it is. A happy mother rocking already with the baby. We are totally happy with the chair. The only bad news was that French customs were much more expensive then expected (533 euros, which is about twice the amount you mentioned initially; this is something you have to know for future transactions!).

[ Ouch! I get an estimate for duties and taxes from my agent and forward that amount to people in another country who are considering a purchase. The customs and duty charges on previous shipments to France have been accurate. Apparently, however, it is impossible for me to get a firm and correct quote for duties and taxes to every country, every time. This experience makes me reluctant to estimate duties and taxes on an international shipment.
— GW]

Thanks for the efficiency in processing it all so as to make it available on time. And congratulations for the design: being born in Canada at a time when rocking chairs were very popular, I can tell you this one is really, really, well done.

All the best
C. M.

Paris, France

December 23, 2004

Gary,

the chair arrived on time yesterday, and it is lovely. When I sat in it I didn't want to get out. You can add me to your list of delighted customers.

Thanks for checking up on the delivery. Service as well as the product are excellent.

Merry Christmas to you and yours.

C. C.

Arlington, Virginia

December 06, 2004

Gary,

They just delivered the rocking chair, and it is perfect! Beautiful! Wonderful!

You warned me it would be a different color than the other cherry rocker you made me (#629 in 2000), but the contrast was surprising. My older chair is a beautiful rosy color now and I had never realized how it had changed. Now that I know, it will be fun to watch the progress of the new chair.

The delivery folks were a joy to work with — very friendly setting up the delivery date, and excellent service when they arrived.

My two grown daughters will no longer have to fight over who "inherits" my rocker. I just hope they don't decide to bump me off so they won't have to wait!

Thank you again for such a wonderful addition to the family. Merry Christmas or Happy Holidays or whatever applies . . .

S.K.

Ft. Worth, Texas

December 01, 2004

Gary,

We are very pleased with the rocking chair. It's extremely comfortable for M., and looks great in the nursery.

The shipping company delivered the package without problems, except for a tear in the bottom of the box, that resulted in no damage. We are still waiting on the baby, but I'm sure that the chair will meet with the baby's approval, too!

Thanks very much,
R.D.

Washington, D.C.