Comments from our Patrons

February 25, 2004

Gary,

The rocker is beautiful, also very comfortable, thank you very much for the quick turnaround. And yes, my wife loves it as well.

Regards,

R.S.

Huntington Beach, California

February 12, 2004

Gary,

Absolutely gorgeous!

Thank you again and look forward to getting more of your wonderful furniture in the future,

M.W.

Thomasville, GA​

February 10, 2004

Hi Gary,

I just had a very exciting morning. The Plycon guys delivered the dining set today, a whole week early! I have to tell you that I am floored with your expert craftsmanship. A huge thank-you to your entire team. I only had a few moments to admire the satin smooth finish and enjoy the heft of the chairs before setting off to work, but dinner tonight will be a treat. I am extremely pleased with the set.

All the pieces were very well protected and everything seemed snugly wrapped. In fact, the delivery guy took quite a few minutes unraveling each piece. I only want to add that the delivery guy did ding one of the arm chairs. After unwrapping the chairs in the truck, he grabbed two chairs and tried to get them into the house all at once. Unfortunately, when he came up the porch steps, one of the chair tops banged into the ceiling overhang of the covered porch. I was rather disappointed with his carelessness, and I just wanted you to be aware of it. I'm not sure if this was an isolated incident with the particular delivery guy, or a mark of company, Plycon. I suggested that he bring in the rest of the pieces one at a time, which he did. Other than that, the delivery went very smoothly.

As for the ding in the chair back, I ran a barely-damp cotton cloth gently over the ding a couple of times, and got the white paint off. Can I use some lemon oil to get the luster back? Or should I hold off, until the chair cures a bit? The ding is very shallow, and about the width of a grain of rice. It isn't particularly noticeable (now that the paint is gone), but I just want to treat it right, and keep it protected.

Let me know what you think.

Thanks for the help,

C.C. (1 happy girl)

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C., I am delighted that you like your furniture and dismayed at the careless delivery. I have a simple repair that you can do to make the chair arm good as new; I just regret that you have to do it.

I am leaving for the day and will send more tomorrow.

Sincerely yours,

Gary

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C.,

I hope dinner last night was a treat. Have the dinner party invitations gone out?

Rereading your note, I see that the ding is on the back of an arm chair, rather than the arm of the arm chair. Anyway, I can mail a repair kit to you with instructions, oil, and sandpaper. You can use a clothes iron and a damp cloth to drive steam into the compressed fibers, swelling them back to the surface. The following day, you can lightly sand with a very fine grit and apply a bit of the hand-rubbed oil finish that we use. You will need to lightly sand and re-coat on a subsequent day to get the sheen back. I am upset to put this on your plate, but it is not difficult or very time-consuming. The other options are:

1. Do nothing and consider that the first ding in the Charlene era of this long lasting furniture came too early.

2. Say to me: "Gary, you promised that the furniture would be delivered as new; I am hesitant to make this repair. Will you do it for me?" I will have it brought to me; I will repair it, and return it.

I hope you remain a "happy girl." I will do my part to keep it so.

Sincere thanks and regards,

Gary

San Mateo, California

February 03, 2004

Dear Gary,

The rocker arrived safely to my place this morning, delivered by Menlo. It took me quite a while to unwrap the sophisticated crate since my Philips screwdriver is purely manual. Also to get around the crate in a small apartment and to dispose of it was somehow arduous, but now it's done. My first impression: it is as beautiful as I expected looking at the booklet. At first glance I was surprised by its faint color. Then I remembered it would darken with daylight. In your opinion how long should it take, although I am not in a hurry. I admired the complex design of the wood in particular in the seat assembled with several different pieces of wood. I had also a look under the seat. All the surfaces are soft and it's a pleasure to let your fingers run on it. I like the feeling of wood under the hand.

I did not have yet much time to try it, but the first feeling is comfortable, I wanted a chair where you can put your head on. Give me now a few days to use it.

So that's it: I am (for the time being) the only owner of a Weeks Rocker in France! Funny feeling! Some kind of celebrity!

Best regards
M.W.

Paris, France​

January 24, 2004

Got it Friday (before the baby). It is beautiful and as comfortable as you promised and then some, we just love it.

Thank-you!
C.K

New York, NY

January 09, 2004

Gary,

The rocker arrived at our Lynden dock Christmas eve morning, and I picked it up later that morning.

The box it came in was damaged, but the rocker was fine.

The rocker is a work of art, and it is comfortable.

Thank you.

Best,
M.C.

Tok, Alaska​

January 05, 2004

Gary,

She loved it . . . thanks for helping me make a great Christmas for my special girl.

P.D.

Charlotte, North Carolina

December 30, 2003

hi gary. we received a cherry rocker about 10 days ago and absolutely love it. the armrests are just very slightly rough and i was wondering what to use to smooth it up a bit without marring the surface? pumice powder ? 600 grit paper?

happy new year!
a.e.

A.,

I am most pleased that you like the rocker and most disturbed about the surface of the arms — disturbed and perplexed. I will send you some sandpaper and some of the oil we use as a finish. Smoothing the surface will be a very simple process, but I regret that you are doing it and not me.

Would you please answer these questions to help me determine the cause and to insure that I send you the right materials for a touch up?

1. Are the arms rough generally or rough in places here and there?
2. When you scrutinize the arms in good light, do you see the spots that you feel?
3. Are there other places on the chair that feel, and look, like the areas that are in question?
4. Did you notice this problem when you first sat? (This question does not imply that you caused the problem. I am the final inspector and likely I failed you.)

Thank you for your order, your understanding, and your wish for a

Happy New Year,
Gary Weeks

[It is hard to get it all right. GW]

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December 31, 2003

gary

thanks for getting back to us so promptly. please do not be distressed by this — it is pretty subtle and is somewhat spotty. yes under good light i can see a difference — the areas look just a tad lighter. these are the only places on the rocker that we have noticed this and it is on both armrests. my wife noticed it when she first sat down. i was not there when it was unpacked but i can't imagine how that would have influenced these areas. i can't tell you enough how much we love this and appreciate your concern.

a.

Roanoke, Virginia

December 14, 2003

Gary,

Yes, the rocker arrived. Too bad I had to leave soon thereafter, first to India and then to Bahrain where I am now.

Here is my (revised) vision of Paradise: A Gary rocker, a fireplace, a nice view and perhaps a glass of wine. No other furniture! That rocker of yours certainly dominates space. It is just beautiful. And it is comfortable!

Regards,

E.

Baldwinsville, New York

December 08, 2003

The chair arrived Friday about five in the afternoon.

Though I read the dimensions, it is much bigger than I imagined. It arrived in perfect condition. The workmanship and the wood are beautiful. We are testing it out this week.

Thanks for writing. I'll respond again Friday morning.

A.G.
Palo Alto, California

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December 12, 2003

Gary,

At home, I find myself in the rocking chair reading, watching tv (rare for me), talking on the phone, etc. I can't believe how comfortable the chair is. Comfort definitely takes precedence over size. The chair is definitely a "keeper."

Thank you.
A.G.

Palo Alto, California​