Comments from our Patrons

Category: Business With Us - Shipping

February 13, 2015

I just received my rocker and I am very pleased! We bought the rocker as we are expecting our first child and know we needed something comfortable for the long sleepless nights. The packaging was well designed and not a thing left without lots of bubble wrap. I'm very impressed with the product, service, and shipping . . . and I'm a very tough judge! Thank you for this wonderful piece, we look forward to the many hours spent rocking in it!

J. and J.

Oxford, Mississippi

December 29, 2014

Hello and Happy New Year!!

He's rocking in it now. As I expected, the chair was quite a surprise and an adjustment from what he was sitting in, but he's been in it every day since the 25th, with no complaints. In fact, he even said it's more comfortable than he expected it to be (this is a huge compliment from someone who does not receive gifts well AT ALL).

The delivery arrived without incident on the 22nd. I should tell you that the folks who brought it to me were very helpful unloading, unwrapping and even carting away the packing materials; I think they were eager to see what was inside! It's a beautiful chair, and I know that one day soon, I'll be ordering from you again . . . for me, in walnut!

Thank you so much for all your hard work.
I.

Little Rock, Arkansas

December 19, 2014

Hey Gary,

We got the chairs. They’re beautiful. The shippers did a good job. No problem with that. The joinery is superb. The finish is even better. They’re beautiful.

R.

Ashville, North Carolina

November 01, 2014

G'morning, Gary,

I fought my way into the second [Terrell] table last night, just a little bubble-wrap to clear . . . it's the maple, and it is soooo lovely, the grain is just so deep. They are both just so wonderful, and I'm really glad I got them!

The packing, well, that's star packing, for sure. I have plenty of wrap to send christmas with, and the bulk left over goes to 'Go Postal' our local UPS store or whatever it is. They treasure peanuts and bubble and all, little as possible gets wasted.

Thank you again, I am SO pleased, and I'll be moving them around for a bit deciding who gets what where. :)

with best wishes to all of you,
J.

Creston, North Carolina

August 19, 2014

Austin and Gary,

The tables are great, as expected. Thanks for the original artwork in the packing materials too!

Sincerely,
I.

Ames, Iowa

March 07, 2014

You are most welcome. This one will not be coming back!

Chair is wonderful. The sensation of "unloading" the lower back and shoulders is so profound, I zone out a bit. Can read for hours, now.

Shipping crates as well built as the chair, give your team a pat on the back for me.

P.

Menlo Park, California

February 14, 2014

Hey Austin,

We did receive the table and chairs in very good condition. The movers were so careful and mindful of both the delivered items and the walls. They were also very engaging and polite. We absolutely love the pieces. They are flawless and the craftsmanship is amazing. We are still in the process of getting moved and settled but the dining room will be beautiful when finished.

Thanks again for your beautiful work,
M. and T.

Ojai, California

December 24, 2013

Austin –

The rocker arrived safely late this morning [ perfectly packaged! ]. It is even nicer than we imagined and we hope it will be a family heirloom for generations.

Best wishes for the New Year,
D. and L.

Potomac, MD

July 31, 2013

Dear Austin,

We are delighted with the rocking chair.

As it happened the chair shipped the day the baby was born and we were back at home just a few days before it arrived.

Really impressed by the workmanship and attention to detail, also the great simplicity of the piece. And super impressed by the packing for shipment.

Our great thanks. We are very happy to add the chair to our home and to the memories we'll share with our new son.

D.

Klosterneuburg, Austria

December 28, 2012

Gary —

Happy New Year!! The chair is perfect and a huge hit!! It exceeded all expectations.

Looking forward to the stool.

My complements to you shipper too, I was impressed with how well it was packed.

Happy Holidays!
K.

Arlington, Virginia

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