Comments from our Patrons
Category: By Year - 2004
December 06, 2004
Gary,
They just delivered the rocking chair, and it is perfect! Beautiful! Wonderful!
You warned me it would be a different color than the other cherry rocker you made me (#629 in 2000), but the contrast was surprising. My older chair is a beautiful rosy color now and I had never realized how it had changed. Now that I know, it will be fun to watch the progress of the new chair.
The delivery folks were a joy to work with — very friendly setting up the delivery date, and excellent service when they arrived.
My two grown daughters will no longer have to fight over who "inherits" my rocker. I just hope they don't decide to bump me off so they won't have to wait!
Thank you again for such a wonderful addition to the family. Merry Christmas or Happy Holidays or whatever applies . . .
S.K.Ft. Worth, Texas
December 06, 2004
Gary:
Yes, I received the chair in excellent condition. I just opened it this morning and gave it a test run and it looks and feels GREAT! What a beautiful piece of work. I'm torn between saving it until Christmas to give to K. or go ahead and give it to her now so she can enjoy it immediately. The baby isn't due until February, but she could use it now, I'm sure.
Thanks for making and sending such a great product. I look forward to the day that I can pass it down to my children for them to use many years from now.
Sincerely,
M. M.Clovis, New Mexico
December 01, 2004
Gary,
We are very pleased with the rocking chair. It's extremely comfortable for M., and looks great in the nursery.
The shipping company delivered the package without problems, except for a tear in the bottom of the box, that resulted in no damage. We are still waiting on the baby, but I'm sure that the chair will meet with the baby's approval, too!
Thanks very much,
R.D.Washington, D.C.
November 20, 2004
Yes, it arrived in fine shape. It's beautiful and comfortable — thanks!
S.W.
Sebastopol, California
November 19, 2004
Gary,
I apologize for not letting you know that my rocker arrived safe and sound. I was immediately impressed with the quality — both your craftsmenship and the wood. Wow! It's a beautiful chair, artwork really. I have the chair next to a cherry wood bookcase, that I loved when I first received it, but it does not stand up to the chair (I am thinking of painting it — the bookcase, not the chair!)
It took me awhile to get used to the chair and be sure I was going to love rocking in it. I was surprised by how much I leaned back in it. I'm one of those people who is most comfortable sitting up straight. I rarely lean my seat back on an airplane. I love the look of Windsor chairs, but feel like I am sitting in a lounge chair when in one. I like to read in my rocking chairs and have a little trouble doing that in the rocker. But I did finally break down the crate last weekend. I do love sitting in it relaxing at night watching tv or chatting with my husband. We'll see how the reading goes. I think paper backs have some potential!
Thank you for the wonderful service and for checking in.
L.F.
[ I very much appreciate these detailed comments from L.F. Of course I love to hear that the pitch of the chair is pleasing and that reading is effortless. But I want to hear when the ideal is not attained for an individual. The more information I have to publish about the chair, the more thoroughly one can consider a purchase. — G.W. ]Oakland, California
November 17, 2004
Do I like it?
Oh yes! It made me so happy I felt silly and self conscious at the effusive email I began writing to you soon after it arrived. I decided to wait until I cooled off a bit.
It's everything you said it would be. My husband, seven year old son and I all agree it's incredibly comfortable and beautiful. A true heirloom piece. Wow. We love it! We touch it all the time. My son accuses me of sitting in it too much. I had to agree to take turns.
I am so happy and grateful that you and your people came through. I've dealt with a lot of different dealers and contractors recently. Most have been very disappointing to work with . . . problems with communication, integrity, quality and other issues have clouded the interaction. It's strangely life affirming to deal with you and have everything happen as promised. Whew! What a relief! THANK YOU!
Oh yeah, the box it came in is a perfect hideout/playhouse for the kid. He's decorated it inside and out and plays in it every day. Thanks for the bonus!
I hope it pleases you to know that you have made this family in San Diego so happy. Please keep your high standards. The world needs more like you!
Sincerely,
S.U.San Diego, California
October 26, 2004
Hi Gary,
The two Wilson Arm Chairs arrived. There was a small ding in the middle of one side corner of the box; we cut part of the box away which showed that there was lots of clearance between the corner and the foam inside.
The two chairs are as beautiful as we thought they would be and we're very pleased with the way that they sit — they are very comfortable!
And of course they look good in place at the ends of our table.
Thanks much for everything.
Cheers —
J. and M. M.Irvine, California
October 18, 2004
Gary,
Thank you for following up on our order, which was delivered on Friday 10/15 (there was a brief, untroubling delay at the terminal since Overnight wanted to send a smaller truck to negotiate the streets in our residential neighborhood). The chair was very well crated and delivered in perfect condition.
Needless to say, we are delighted. It is truly lovely, a sculptural, warm, and glowing presence in our soon-to-be baby's room. And as to comfort: well, let's just say your rocker exceeded our already-high expectations! After many "trial sits" this weekend, I am still amazed at how my back, head, and neck are so well supported. A good friend recently pointed out that once the baby is born and nursing begins, we'll be spending an enormous portion of our waking hours sitting in that chair. I can't imagine a better spot. Thank you.
E. E.Crompond, New York
October 18, 2004
Gary,
R. was awed! A gorgeous work of art. She eyed the rocker from across the room, then closed the distance slowly circling, taking in the beautiful lines and outstanding craftsmanship. She moved the rocker into a shaft of sunlight and slowly rocked the chair watching the grain and finish of the seat — the walnut shimmered like a highly polished tiger eye gemstone. Carefully she checked the underside of the chair and was delighted to find it signed and numbered. Then, she eased into the chair, slowly she relaxed, and a smile crossed her face — ear to ear. The seat was wide and full, the headrest perfect, the arms were just right for her, the edge of the seat didn't cut into her legs, and her feet were comfortably on the floor. The chair is just her size!
Gary, you made her very happy, thank you!
I'm not sure how you figured everything out, but you did . . . the chair fits me like a glove! R. is 5'6" and I'm 6'1". All I can say is "It's magic"!
We love our rocker!
Thanks for everything,
D. and R. W.Budd Lake, New Jersey
October 12, 2004
Gary,
The rocker arrived Monday 10-4-04 and the baby arrived Saturday (I., 9 lbs, 4 ozs). We just came home from the hospital and are looking forward to using the rocker. The rocker looks beautiful and arrived in perfect shape.
Thank you,
A. and K.D.Cedar Rapids, Iowa
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