Comments from our Patrons

March 30, 2014

Hello Austin,

The cherry rocker arrived yesterday in good shape. I had delayed delivery for several days due to a family emergency. The craftsmanship is superb and it is a very handsome item. However, I realize that if I had been able to see it and sit in it before purchasing it, I would not have bought it. The chair feels too large for our space and more hefty than the furniture around it. I find the angle of the back when I am sitting in it places me further back than is comfortable; I am used to a rocker that keeps me a bit more upright, which I prefer.

I will be away for a few days, then will decide for sure if I want to return it or not. Sorry to report this. Thanks for your excellent service.

Subsequently: Austin, My concerns with the cherry rocker's fit for me and its setting in our home remain, and I would like to return it. I'm disappointed and find no fault with your product. As I wrote last week, had I been able to see it and sit in it before purchase, I would have realized its size and sitting position were not quite what I was looking for. I guess for both of us, that's the risk of shopping without being able to "try it on". I'm grateful for your guarantee. I have the box it came in. Please email or call with directions for packing and return shipping.

Best, E.

And concluding: Glad it arrived in good shape, and thanks for being so easy to work with.

E.

Shelburne, Massachusetts

March 24, 2014

Dear Gary, Leslie et al,

Came across this interesting piece of information with a "wooden" theme.
Want to pass it on to you along with our good wishes.
It's been almost 5 years now since we acquired our wonderful Phillips table, Wilson chairs, Cherry rockers + footstools.
We are so grateful that we made the decision to invest in your furniture.
The quality of our daily lives has been immeasurably enhanced through our connection with you.

Think of you often and wish you well.
Sincerely,
M. E. and K.

Prescott, Arizona

March 17, 2014

Hey Gary,

Just a note to tell you that we've enjoyed our first dinner gathering in Ojai and one of our guests rubbed her hands over your dining room chair and said "It feels just like butter". I'd say that is quite a thing.

M.

Ojai, California

March 14, 2014

Austin,

I am sure you guys get these all the time, but nonetheless, we wanted to share with you how great our new furniture looks. Thanks again — you guys are the best!

Houston, Texas

March 09, 2014

Gary,

Just wanted to let you know that I received the rocker and my wife and I are very pleased. As a fellow woodworker I can appreciate the beautiful joinery besides the fact that the chair is very comfortable. Thanks again.

J.D.

Maspeth, New York

March 07, 2014

You are most welcome. This one will not be coming back!

Chair is wonderful. The sensation of "unloading" the lower back and shoulders is so profound, I zone out a bit. Can read for hours, now.

Shipping crates as well built as the chair, give your team a pat on the back for me.

P.

Menlo Park, California

March 06, 2014

The beautiful chair just arrived, in perfect condition. I look forward to many comfortable rocking hours and will start saving up for one to send to my son in Saudi. Thanks so much.

A.

Portland, Oregon

March 06, 2014

The rocker and table arrived and are truly wonderful. They felt silky coming out of the box. You think you know what it will feel like to sit in the chair but we found it even more comfortable than expected. The rocker proportions command attention as a sort of sculpture but function is the first purpose. The table works as a beautiful little brother.
Charlie has already settled in with his book . . .
Thank you for your dedication to all aspects of your business.

C.

Lee, New Hampshire

March 05, 2014

Hi Austin,

Am finally in NY. Whew, been away too long. The Rocking chair is truly beautiful with fit, function, and finish. Stool is also very nice. I like the table but was wondering if the design of the top is intended to have one end rounded and the other end squared?

B.

Adams, New York

March 05, 2014

The table and chairs arrived safely & are beautiful! lThe set looks perfect in the setting for which they were ordered. Thank you again.

W.

Colorado Springs, Colorado